What are the responsibilities and job description for the Part-Time Sales Associate position at Individually Owned and Operated Ace Hardware Store?
About 43Corp
43Corp is the largest Ace Hardware chain in Connecticut with locations in Middletown, Norwich, Rocky Hill and Waterford. We are owned and operated by the 4th generation of the Grant Family and have been in operation continuously since 1912 when Jake Slosberg opened Shetucket Coal and Lumber. We are proud to serve the communities we are located in and take great pleasure in supporting each communities needs either through membership in Rotary or through numerous local charities.
General Summary
We are looking for a Retail Sales Representatives to provide excellent customer service for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. Pay is commensurate with experience and retail sales experience is highly desirable.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service
• Project a positive representation.
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.
Register Operations
• Follow all cash register transaction procedures.
• Responsible for balancing of register drawer.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Participate in store and Cashier meetings.
Front End Appearance and Upkeep
• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary.
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.
Other Essential Requirements
Keep a smile on your face and enjoy helping our customers.
Education/Training
High School or GED equivalent.
Salary : $16
