What are the responsibilities and job description for the Sales Associate position at Individually Owned and Operated Ace Hardware Store?
General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service:
• Provide a positive representation of Los Gatos Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Experience
Formal retail experience preferred.
Physical Demands
Standing, walking, lifting (up to 40lbs) and climbing.
