Service Coordinator/Dispatcher

Job Summary
We are looking to add a new service coordinator to our service team. The perfect candidate will be a self motivated multi-tasker with exceptional customer service skills. Knowledge of the area and able to work well with other is a plus.

Responsibilities

• Coordinate daily dispatch operations by assigning service calls to appropriate personnel based on availability and skill set.
• Monitor fleet management activities to ensure timely service delivery and adherence to schedules.
• Analyze data related to service requests, performance metrics, and customer feedback to optimize operations.
• Maintain accurate records of all dispatch activities, including data entry into relevant systems.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.

Qualifications

• Strong analytical skills with the ability to interpret data effectively.
• Excellent organizational skills with attention to detail for accurate data entry.
• Strong communication skills, both verbal and written, are essential for effective interaction with team members and clients.

Join our team as a Service Dispatcher where your skills will contribute significantly to our operational success!

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $16 - $20