Data Center Technician

Position –Data Center Technician

Location: Albuquerque New Mexico 87191

Duration: 12 months contract to perm

Pay rate $25/hr on w2 mileage

200 to 300 avg weekly miles

Shift start time and end time? 8-5 M-F afterhours stand-by

Key Responsibilities:

Responsibilities:

Provides support for software, hardware and networking support for desktops, laptops and servers, Provides maintenance and support on legacy products, Supports Core, server products, Performs disk replacement on enterprise storage products Installs and maintains PCs and associated software, networks, servers and peripherals, Supports network products from operational and maintenance perspectives, Performs installs, moves, adds and changes as required, Tests and certifies PCs, networks, servers and client approved applications, Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Requested Skills:

Background in Hardware Server and /or Storage repairs, Data center experience as plus

Excellent communication skills.

Positive Attitude and mechanical aptitude to assist in troubleshooting complex.

Specific Server and Storage training will be provided

Learn and retain proprietary processes.