What are the responsibilities and job description for the Desktop/PC Field Service Technician position at Indotronix Avani Group?
Position – Desktop/PC Field Service Technician
Location: Lubbock, TX 79404.
Duration: 12 months contract
Pay range of $26-$30/hour on w2 Mileage
Driving position out of Lubbock, TX 79404. Based out of Lubbock, covering Amarillo, entire Texas Panhandle, Clovis, Midland/Odessa,
Monday to Friday 8-5pm
Job Profile Summary:
Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Key Responsibilities:
Performs server and storage break and fix.
Performs VIP deskside support activities.
Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.
Key Qualifications:
High School Diploma or GED required
May require technical certification or Associate Degree.
Salary : $26 - $30
