What are the responsibilities and job description for the Customer Service Representative, Van Nuys, CA position at Indotronix International Corporation?
Job Title- Customer Service Representative
Location- Van Nuys, CA
Duration- 9-12 months
Pay Rate $25 / hr on w2
Objectives & Missions
As part of the Repair Sales Administration team, you will be working to provide high levels of customer service and support to ensure customer satisfaction at all times.
Your objectives and missions :
- The Repair Sales Administrator is primarily responsible for the administrative management of orders with the aim of contributing to economic performance and customer satisfaction.
- The Repair Sales Administrator serves as the interface between the customer, the Sales Department, the Program, Customer Support, Production / MRO, Supply Chain, and Finance. He / She participates in the implementation of contractual objectives and manages order processing until invoicing.
- The Repair Sales Administrator contributes to customer satisfaction by ensuring regular and proactive communication.
Main Responsibilities-
o Manage customer complaints and ensure resolution of billing disputes.
o Contribute to the resolution of commercial or logistical disputes.
o Collaborate with the Credit Management team in overdues settlement.
Indotronix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Salary : $25
