What are the responsibilities and job description for the Storage Systems Engineer in Pittsburgh, PA and multiple client locations position at Indotronix International Corporation?

Position : Storage Systems Engineer

Location : Pittsburgh, PA

Duration : Contract to hire

Job Description :

Candidate should possess skills that are aligned to the Site Reliability Engineering (SRE) principles with a focus on the discipline specific to this position. SRE is a software engineering approach to Client's SRC Operations. SRE professionals use software as a tool to manage systems, solve problems, and automate tasks. Engineers' focus specializes in improving all aspects of reliability, acting as a conduit between infrastructure and application teams on support issues and improving tools, automation, processes, and software.

Position is for Daylight shift but must be available to float to other shifts to fill in when other resources are not available.

Responsibilities | SRE :

Monitor systems and infrastructure to maintain operational and performance levels
Rotational on-call responsibilities
Work closely with other SRC professionals / engineers when issues arise, collabo
on troubleshooting, and provide consultation / resolution with events / incidents
Anticipate potential problems before they become impacting and collabo
to determine solutions
Gather and analyse metrics from tools and system / application logs to assist in performance tuning, fault finding, and resolution
Create sustainable systems and services through automation, processes enhancement, tools, and noise reduction
Build automation to manage the SRC operations and eliminate / minimize manual functions and toil
Collabo
with Application / Infrastructure support engineers and operations teams
Engage in post-incident reviews for improvements and determining the cause to prevent recurrence
Document work to turn findings into repeatable actions via knowledge articles
Mentoring and coaching junior engineers

Responsibilities | Discipline :

Analyze and proactively troubleshoot the NAS environment

Address all NAS related events and incidents that occur during the coverage window

In-depth review of all replication relationships across the NetApp storage arrays

Comprehensive review and validation of daily clones, mirrors, snaps and vaults including re-activation and configuration

Careful review of the environment for non-critical or repetitive warning symptoms possibly indicative of future issues

Required Knowledge, Skills, and Abilities :

Experienced in analysis, proactive troubleshooting, and performance troubleshooting for the NAS storage environment including the creation of documentation for new process and procedures

In-depth review of all replication relationships across the NetApp storage arrays

Ability to identify and resolve any issues with the replication relationships across the NetApp storage arrays for daily clones, mirrors, snaps and vaults, including re-activation and configuration

Working knowledge of Windows Server, Unix / Linux, Solaris & AIX platforms

Knowledge of computer networking to include DNS and Firewall

Working knowledge of GF Operational Support

Ability to handle pressure and / or stressful situations

Capable of balancing multiple projects

Ability to quickly learn and adapt to testing and support requirements for non-production work, including creating documentation for new process and procedures

Strong problem resolution skills including the ability to drive problem and problem bridges

Strong skills addressing production critical incidents

Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues

Excellent communication and interpersonal skills, with the ability to collabo

effectively with stakeholders at all levels

Self-motivated and able to work independently or as part of a team, taking ownership of tasks and driving them to completion

ITIL Fundamentals

Education / Experience :

Bachelor's degree in Engineering, Computer Science, or related field required (or equivalent experience)

2 years of experience supporting large enterprise NAS operations

Indotronix is an Equal Opportunity Employer

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