Inside Sales and Account Representative

Job Summary
We are seeking a dynamic and results-oriented Inside Sales & Account Representative to drive revenue growth while enhancing customer satisfaction. The ideal candidate will possess a strong background in sales and demonstrate exceptional collaboration skills. This role requires a proactive approach to outbound calling, telemarketing, and fostering relationships with clients. As an Inside Sales and Account Representative, you will be responsible for developing sales strategies, managing the sales process, and ensuring that our team meets its targets while providing outstanding customer service.

Responsibilities

Engage with potential clients through phone calls, emails, and online meetings to identify their needs and align them with product offerings.

Maintain and manage a robust sales pipeline by tracking leads, prospects, and customer interactions in the CRM system.

Collaborate with the marketing team to develop targeted campaigns and promotional materials to generate new leads.

Achieve and exceed monthly sales targets by effectively closing deals and upselling to existing clients.

Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring satisfaction.

Regularly update and maintain accurate records of customer interactions and sales activities.

Analyze market trends and competitor activities to identify new business opportunities and adjust sales strategies accordingly.

Participate in team meetings and training sessions to enhance product knowledge and sales techniques.

Qualifications

Proven experience in inside sales

Strong collaboration skills with the ability to work effectively across departments.

Excellent customer service skills with a focus on building long-term relationships.

Proficiency in outbound calling techniques and telemarketing best practices.

Familiarity with technical sales processes and software solutions is highly desirable.

Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly.

A results-driven mindset with a passion for achieving targets in a fast-paced environment.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Supplemental Pay:

• Commission pay

Ability to Relocate:

• Louisville, KY 40223: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $50,000