What are the responsibilities and job description for the Hotel General Maintenance position at Indus Hotels Corporate?
Job Title : Maintenance Hotel / Department : Maintenance
Reports to : Chief Engineer FLSA Status : Non-Exempt
Job Objective : Perform general maintenance work to ensure hotel maintenance quality standards are achieved and maintained.
Key Areas of Accountability :
- Assist with preventive maintenance and complete reported work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
- Perform preventive maintenance assignments on a scheduled basis (e.g. "room care").
- Assist in checking electrical systems such as air conditioning controls, television sets and lighting systems, and make minor repairs and / or replacement.
- Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools, and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment.
- Service the hotel's pool if applicable, including adjusting chemicals and cleaning filters, and completing maintenance request forms and record logs.
- Maintain the building exterior and "curb appeal" (i.e. snow removal, lawn care, painting, and gardening).
- Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paint and finish furniture and fixtures if needed.
- Respond in a courteous manner to all guest questions, complaints, and / or requests to ensure strong guest satisfaction.
- Be prepared for exposure to extreme temperatures.
- Operation of heavy machinery.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Other Duties and Responsibilities :
Qualifications : To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and / or ability required. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
Physical Demands : The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Climbing, reading, standing for entire shift, walking and routinely lifting 25 lbs to 75 lbs-occasionally lifting over 75 lbs.
Work Environment : Work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. The employee should be able to move around and work with others in a small, confined area. The noise level in the work environment is usually moderate.
Performance Evaluation : Evaluation of reliable, accurate and timely performance in areas of key accountability; other duties and responsibilities; achievement of company goals; attendance; work quality; completion of assigned tasks, and reports; maintenance of positive, team-building attitude; and courteous professional guest service.
