Mailroom Clerk/Receptionist

Job Title: Mailroom Coordinator/ Administrative Services Assistant

Location: 310 Great Circle Rd, Nashville, Tennessee 37243

RESPONSIBILITIES

• Receive, sort and distribute incoming and outgoing mail/packages for the agency.
• Maintain accurate records of incoming and outgoing mail, including tracking numbers, sender and recipient details, and delivery dates
• Coordinate with mail partners like FedEx, US, and other courier services to ensure timely and accurate delivery and dispatch of mail and packages.
• Utilizing appropriate computer programs (i.e., Microsoft Outlook, Excel, Word, , etc.) to accomplish daily administrative activities.
• Efficiently responding to customer inquiries via phone, email, and/or TEAMS chat, providing accurate information and resolving issues in a timely manner.
• Accurately inputting and updating information from various sources requiring attention to detail, and proficiency with data entry software, while maintaining data integrity and confidentiality, often including tasks like scanning documents, verifying data, and managing electronic files.
• Actively participating and engaging in all team meetings.
• Support the distribution of temporary badges for employees and contract resources.
• Travel to near by post office and state buildings to retrieve/drop off mail, badges and hang tags as needed.

MINIMUM QUALIFICATIONS

• High school diploma or GED
• Physical ability to lift and carry packages weighing up to 50 lbs.
• Valid TN driver’s license and a clean motor vehicle record (MVR)
• Ability to work individually and as part of a team in a fast-paced environment
• Professional and effective communication skills, verbal and written
• Strong organizational skills, including the ability to prioritize, multi-task, and manage workload to meet specific timeframes and deadlines
• Ability to foster and maintain satisfactory and harmonious working relationship with the team.
• Comfortable using computers and appropriate programs to accomplish administrative activities.

Job Type: Contract

Pay: $22.00 - $23.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Valid TN driver’s license and a clean motor vehicle record (MVR)
• This is an In person Interview. Are you comfortable going for an onsite interview?

Experience:

• Receive, sort & distribute incoming,outgoing mail/packages: 2 years (Required)
• Maintain accurate records of incoming and outgoing mail: 2 years (Required)
• administrative and customer service-oriented role: 2 years (Required)
• responding to customer inquiries via phone, email, TEAMS: 2 years (Preferred)

Location:

• Nashville, TN (Required)

Ability to Commute:

• Nashville, TN (Required)

Work Location: On the road

Salary : $22 - $23