What are the responsibilities and job description for the PowerCare Development Specialist position at Industrial Battery Products?
POSITION SUMMARY:
The PowerCare Development Specialist is a strategic scout, focused on identifying, nurturing, and advancing PowerCare opportunities with end users of motive power equipment. This role is fundamental to IBP’s strategic growth strategy, and success will be measured by the quality and volume of qualified opportunities it produces.
This role is responsible for seeding relationships, generating interest, and delivering qualified opportunities to the appropriate internal closer (Branch Operations Manager or DC Power Professional).
This role operates within a specified region, laying the groundwork for a repeatable, regional growth model based on end-user development and PowerCare™ subscription growth.
CLASSIFICATION:
- Full-Time, Salary Exempt
- Hybrid in-office and in-field
- Assigned market
- Reports to Business Development Manager
ESSENTIAL FUNCTIONS:
Scouting & Opportunity Identification
Proactively survey the market to uncover potential PowerCare™ opportunities:
- Identify and pursue Dormant IBP accounts.
- Recapture accounts lost to competitors (battery houses or lift truck dealers).
- Secure new end-user accounts.
- Conduct account research to understand potential needs and strategic fit for PowerCare™ services (Bronze, Silver, Gold, or PC Platinum).
Engagement & Relationship Cultivation
Introduce IBP and PowerCare™ offerings to targeted accounts through:
- Phone outreach.
- Email campaigns.
- Face-to-face visits when appropriate.
- Serve as a trusted resource and first impression of IBP, capable of warming up cold leads with a calm, confident, and value-driven approach.
- Use consultative conversation to seed interest, ask insightful questions, and begin shaping opportunity narrative.
Strategic Opportunity Nurturing
- Build and maintain active engagement with potential customers over time.
- Track each interaction and opportunity stage in HubSpot CRM.
- Evaluate when an opportunity has matured enough to move into closing phase.
Transition to Closer (BOM or DCPP)
- Clearly and professionally transition qualified opportunities to the appropriate BOM or DCPP for closing.
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Provide a detailed briefing to the closer, outlining:
- Account background.
- Identified needs.
- Engagement history.
- Proposed PowerCare direction.
- Continue to support communication as needed—but without assuming responsibility for closing the deal.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Background in Motive Power, Material Handling, and Inside Sales.
- Intermediate user in Microsoft Suite.
- Strong interpersonal and listening skills; able to build trust quickly.
- Organized, self-driven, and comfortable managing multiple touchpoints.
- Confident communicator via CRM, phone, email, and in-person.
- Mission-aligned with IBP’s commitment to Learn, Serve, Grow.
JOB REQUIREMENTS:
- Must consent to and pass all required background checks (state dependent - criminal, credit, motor vehicle) and drug screening prior to hire.
PHYSICAL DEMANDS:
- While performing the duties of this position, employees are regularly required to sit, walk and stand; talk and hear, both in person and by phone; use hands repetitively to handle, feel, and operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
