What are the responsibilities and job description for the Counter Sales Associate position at INDUSTRIAL FINISHES?
Join Our Dynamic Team in Logan, UT - Where Integrity, Collaboration, and Professional Growth Thrive! We're committed to creating a supportive work environment that promotes WORK-LIFE BALANCE.
Position Overview
The Counter Sales Associate is responsible for providing outstanding customer service by assisting with orders, offering product expertise, and addressing customer inquiries at the counter. This includes resolving complaints, processing transactions, preparing quotes, and ensuring customers receive accurate product information. Strong communication skills, a customer-focused attitude, and the ability to work efficiently in a fast-paced environment are essential for this role.
Team Environment
Join our small, close-knit team that values a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit.
Benefits
We offer competitive pay and an attractive benefits package that takes care of your health, financial, and personal well-being. You'll start enjoying benefits as soon as the first of the month following 30 days of employment!
The ideal candidate for the Counter Sales Associate position will have a high school diploma or obtained a GED. Strong interpersonal, communication, and problem-solving skills are essential, along with the ability to exercise judgment, initiative, and tact in customer interactions. A sense of ownership and pride in one's work is key, as is the ability to analyze information, evaluate results, and choose the best solutions. A professional demeanor, good command of both oral and written English, and confidentiality are required.
What's Important to Us Must Be Important to You
At Industrial Finishes, We Are More Than Just Another Company. We Strive For Innovation And Growth While Maintaining a Family Culture Rooted In Christian Beliefs. Our Founder's Commitment To Honoring The Lord Is Reflected In Our Values, Which Include
We have much to offer and we invite you to check us out: https://industrialfinishes.com/now-hiring-2/.
Position Overview
The Counter Sales Associate is responsible for providing outstanding customer service by assisting with orders, offering product expertise, and addressing customer inquiries at the counter. This includes resolving complaints, processing transactions, preparing quotes, and ensuring customers receive accurate product information. Strong communication skills, a customer-focused attitude, and the ability to work efficiently in a fast-paced environment are essential for this role.
Team Environment
Join our small, close-knit team that values a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit.
Benefits
We offer competitive pay and an attractive benefits package that takes care of your health, financial, and personal well-being. You'll start enjoying benefits as soon as the first of the month following 30 days of employment!
- Benefits package: Medical, Dental, Vision, HSA & FSA
- 401(k) eligibility the first of the month following 90 days of employment with employer match & Profit Sharing after one full year of employment
- Accrue 2 weeks of PTO in the first year of employment and paid holidays
- Employer paid life insurance, short-term and long-term disability
- Employee Discounts
- Educational Assistance Program
- Process customer sales orders via phone, email, or in person, and assist with will-call orders and stock inventory, ensuring the showroom is stocked and products are properly rotated.
- Provide product expertise and technical assistance, including MSDS sheets and hazard identification, to help customers make informed purchasing decisions.
- Recommend and answer customers' questions regarding product features, benefits, prices, availability, and uses based on their needs and interests.
- Perform inside sales duties, including processing credits, billing, and price quotes to ensure accurate and efficient transactions.
- Handle customer complaints or issues, resolving them promptly or referring unresolved matters to management for further action.
- Foster effective communication and collaboration with other branches and departments, while promoting safety awareness and continuous improvement in the workplace.
The ideal candidate for the Counter Sales Associate position will have a high school diploma or obtained a GED. Strong interpersonal, communication, and problem-solving skills are essential, along with the ability to exercise judgment, initiative, and tact in customer interactions. A sense of ownership and pride in one's work is key, as is the ability to analyze information, evaluate results, and choose the best solutions. A professional demeanor, good command of both oral and written English, and confidentiality are required.
What's Important to Us Must Be Important to You
At Industrial Finishes, We Are More Than Just Another Company. We Strive For Innovation And Growth While Maintaining a Family Culture Rooted In Christian Beliefs. Our Founder's Commitment To Honoring The Lord Is Reflected In Our Values, Which Include
- Openness and humility throughout the organization.
- Accountability and personal responsibility within teams.
- Freedom for appropriate risk-taking.
- A fierce commitment to excellence-doing it right.
- Learning from mistakes to encourage creativity.
- Integrity and consistency to build trust.
- Collaboration and holistic thinking to enhance strength.
- Courage and persistence in the face of challenges.
We have much to offer and we invite you to check us out: https://industrialfinishes.com/now-hiring-2/.
