What are the responsibilities and job description for the Delivery Driver - Warehouse Associate position at Industrial Finishes?
Join Our Dynamic Team in as a Delivery Driver/Warehouse Associate in Eugene, OR - Where Integrity, Collaboration, and Professional Growth Thrive! We're committed to creating a supportive work environment that promotes WORK-LIFE BALANCE.
Position Overview
In the Delivery Driver/Warehouse Associate role, you'll ensure orders are fulfilled accurately and on time while providing excellent customer service. Previous customer service experience is required as you'll interact directly with customers to address their needs. Reliability, a strong work ethic, adaptability, and the ability to work both independently and as part of a team are essential for success. If you're passionate about making an impact and enjoy building relationships, this is the perfect opportunity for you!
Team Environment
Join a small, close-knit team that values a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit.
Benefits
We offer an attractive benefits package that takes care of your health, financial, and personal well-being. You'll start enjoying benefits as soon as the first of the month following 30 days of employment!
- Benefits package: Medical, Dental, Vision, HSA & FSA
- 401(k) eligibility the first of the month following 90 days of employment with employer match & Profit Sharing after one full year of employment
- Accrue 2 weeks of PTO in the first year of employment and paid holidays
- Employer paid life insurance, short-term and long-term disability
- Employee Discounts
- Educational Assistance Program
Primary Responsibilities
- Ensure showroom is regularly stocked, inventory is rotated, and maintain warehouse cleanliness and organization while promoting safety in the workplace
- Process customer orders received by phone, email, or in person with excellent customer service, including will-call orders from stock, and assist with inside sales tasks such as billing and quoting prices.
- Mix or tint paint as needed, and provide product expertise, including MSDS and hazard identification information to customers while ensuring adherence to safety protocols.
- Operate a forklift to move stock, receive freight, assist with inventory cycle counting, and perform shipping duties for product deliveries.
- Handle customer complaints or issues, referring unresolved grievances to a Supervisor or Manager, and ensure proper safety protocols, including the use of PPE and safe handling of hazardous materials.
- Maintain vehicle cleanliness, ensure continuous improvement, promote safety awareness, and collaborate with all branches and departments in a professional manner.
Qualifications
The ideal candidate will have a high school diploma or GED, prior customer service experience, and strong communication, problem-solving, and decision-making skills. The role involves physical tasks such as standing, walking, lifting up to 50 lbs, climbing stairs, and handling hazardous materials safely. You will interact with customers and coworkers professionally, exercising good judgment and initiative. Attention to detail, the ability to perform repetitive tasks, and regular computer use for order processing are essential. A strong sense of ownership and pride in your work is also important for success in this role.
What's Important to Us Must Be Important to You
At Industrial Finishes, we are more than just another company. We strive for innovation and growth while maintaining a family culture rooted in Christian beliefs. Our founder's commitment to honoring the Lord is reflected in our values, which include:
- Openness and humility throughout the organization.
- Accountability and personal responsibility within teams.
- Freedom for appropriate risk-taking.
- A fierce commitment to excellence-doing it right.
- Learning from mistakes to encourage creativity.
- Integrity and consistency to build trust.
- Collaboration and holistic thinking to enhance strength.
- Courage and persistence in the face of challenges.
Industrial Finishes & Systems, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We have much to offer and we invite you to check us out: https://industrialfinishes.com/now-hiring-2/.
