Senior Certification Engineer & Quality Manag

Job Description

Job Description

Company : Industrial Inspection & Analysis, Inc.

Subsidiary : IIA Lab Services, LLC. (Formerly known as TIMCO Engineering, Inc.)

Location : Primarily remote with required on-site presence approximately 6-8 times per year.

Time Commitment : Full-time position.

Title : Senior Certification Engineer and Quality Manager

Estimated Travel :

Description : The Senior Certification Engineer and Quality Manager will be responsible for both certification engineering and quality management functions. This includes independently reviewing certification applications for the FCC, ISED Canada, MIC Japan, EMC D / RED (EU / UK), OFCA Hong Kong, and IMDA Singapore, managing customer interactions regarding quotations, certification findings, and technical inquiries, supporting the certification team with scheduling and assignment of applications, and assisting with other related activities. Additionally, approximately 30% of the time will be dedicated to managing quality management activities.

Essential functions :

• Review certification applications according to national and international standards, associated test measurement procedures, and guidance from regulators and industry associations. This includes but is not limited to, managing project execution, issuing certificates, ensuring on-time delivery, and maintaining customer communication.
• The review of applications will include the following TCB and Notified Body roles and responsibilities : EMC / RF Reviewer, General RF exposure reviewer, SAR reviewer, and Decision on Certification.
• Identify the rules, regulations, and standards applicable to test and certify products for global market access; ensuring all tests conducted follow the specifications, standards, and test methods including accuracy, reliability, and reproducibility of test results.
• Ensure the certification body has the required resources, test procedures / SOPs, and test standards to perform certification review per the CB’s scope of accreditation and as quoted to customers.
• Prepare quotations to ensure customers’ certification needs are met and to address any concerns or questions about the CB’s deliverables.
• Provide support to customers concerning the applicability of rules and regulations, test standards, test measurement procedures, equipment authorization / certification requirements in wireless, EMC, radio, SAR, telecommunications and electrical product safety for the purpose of pre-compliance testing, final regulatory compliance testing, and approval.
• Manage the execution of work based on the quoted scope of work by utilizing the company’s operational software (NetSuite).
• Travel to attend workshops, association meetings, and to visit customers.
• Collaborate and provide support and resources to both the Certification and Lab teams for related activities, including, but is not limited to, reviewing market surveillance reports and following up with customers and applicants.
• Lead overall implementation, administration, and continuous improvement of the company quality program(s) including required / applicable processes and procedures, employee training / certification, and operating rhythms.
• Maintain the lab’s ISO / IEC 17025 and ISO / IEC 17065 accreditation programs including performing audits, preparing audit reports, managing the documentation related to quality procedures and policies, ensuring documentation is up to date, tracking changes to quality documents, identifying inefficiencies in processes and suggesting improvements.
• Manage quality system audits to ensure proper culture and compliance to the established program including applicable initiation and leading of corrective action, non-conformance, and / or continuous improvement.
• Support the creation and management applicable business metrics and associated operating rhythms for the business such as cycle times, execution quality, on time delivery, productivity, cost of quality, etc.
• Assist management in expanding both the Lab and CB’s scope of accreditation and recognition with Accrediting Body and NIST.
• Work with Marketing to create and update content, manage in-bound leads, attend tradeshows, and support outbound efforts end-to-end.

Education, experience, and competencies required

Desired Skills / Qualifications