What are the responsibilities and job description for the Counter Sales position at Industrial Material Corporation?
Job Overview
We are seeking a motivated and customer-oriented Counter Sales Representative to join our dynamic team. In this role, you will be the first point of contact for customers, providing exceptional service and support while assisting with their automotive needs. Your expertise in inventory management and automotive services will be essential in ensuring customer satisfaction and driving sales.
Responsibilities
- Greet customers warmly and assist them in selecting the right products for their vehicle maintenance needs.
- Manage inventory levels, ensuring that stock is organized and readily available for customer orders.
- Process orders efficiently and accurately, fulfilling customer requests in a timely manner.
- Negotiate pricing and terms with customers to close sales effectively.
- Maintain knowledge of current market trends and automotive services to provide informed recommendations.
- Collaborate with dealership staff to ensure seamless operations and customer service excellence.
- Handle returns and exchanges according to company policies, ensuring customer satisfaction throughout the process.
- Assist in training new staff members on inventory control procedures and sales techniques.
Skills
- Strong background in inventory management and control within a dealership or automotive service environment.
- Excellent negotiation skills with the ability to persuade customers effectively.
- Knowledge of vehicle maintenance practices and automotive parts is highly desirable.
- Proficiency in order fulfillment processes to ensure efficient service delivery.
- Bilingual abilities are a plus, enhancing communication with a diverse customer base.
- Strong organizational skills with attention to detail to manage stock levels effectively.
- Ability to work collaboratively in a fast-paced environment while maintaining a positive attitude.
Join our team as a Counter Sales Representative and contribute to delivering outstanding service in the automotive industry!
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17