What are the responsibilities and job description for the Account Manager position at Industrial Software Solutions (iss)?
Hiring good people is what gives Industrial Software Solutions a competitive edge, and it’s the main reason we continue to thrive and grow after 25 years – and now we’re looking to add an Account Manager to our team!
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Are you a team player? Do you want to work within a growth-oriented organization where you can develop new skills? It sounds like you may be looking for us, and we may be looking for you!
We are problem solvers and solutions providers. Industrial Software Solutions (ISS) is an industry leader covering Western Canada and the US Pacific Northwest, offering advanced industrial software solutions that fully support Industry 4.0 and Digital Transformation initiatives. We help companies, across a variety of industry verticals, to work better, faster, and smarter through their digital transformation.
So that’s who we are. We’re hoping you are a creative, resourceful, self-starter with a whole lot of energy. We’re a team! We need everyone working together to achieve our business goals. We fully embrace the concept of Team Selling and we hope you do as well.
We’re planning to hire someone who will be based in the ISS headquarters in Bothell, WA, although the job will most likely be a combination of office work, working remotely and some limited scheduled travel (when the current situation changes to allow). ISS is well experienced in working remotely and achieving our business objectives. We can be flexible for the right candidate.
So, if you’re looking for a new position that is equal parts challenging and rewarding, with excellent benefits and competitive compensation, then don’t keep us waiting!
Account Manager Responsibilities
- Report to the Sr. Manager of Sales Enablement and be coached by the Director of Sales as part of a sales team that is responsible for fostering our ongoing Customer Success Practice, which includes the development of account business strategies for existing and new customers. This involves the discovery of customer business requirements, developing solution proposals, and progressing-to-close active sales opportunities, while continuing to build a healthy qualified sales opportunity pipeline.
- Be responsible for contacting new sales inquiries and leads to understand project requirements and develop solutions based on our portfolio of software products (AVEVA, octoplant, ProcessVue, etc.).
- Be responsible for contacting existing customers on active software support agreements to both renew those agreements and convert those customers to subscriptions.
- Partner with the Sales Enablement & Marketing teams to nurture and educate new and existing customers and progress annual automation spend.
- Build and maintain successful relationships with prospects and existing customers, collaborate with management on business strategy to determine objectives, evaluate current business performance, and maximize business reach and potential in collaboration with the sales team.
- Participate in a Team Selling approach to create contract-winning presentations and proposals for current and prospective customer opportunities in line with customer-stated business and operational objectives.
- Collaborate with pre-sales engineering and technical teams to ensure proposed solution specifications are appropriate to meet customer requirements and expectations.
- Collaborate with the sales team to ensure company requirements are met, such as sales targets and profit / margin goals in line with our Customer Success Practice.
- Build general subject matter expertise on portfolio offerings, become highly familiar with our commercial offerings and business processes, understand the available external technical and commercial resources, and remain up to date with general industry news.
Experience Required
Additional Qualifications
Industrial Software Solutions has medical, dental, STD, LTD, AD&D, Life Insurance, 401K, Flexible Spending Account, free parking, vacation, holiday pay, and competitive salaries.
To apply for this position, please send your resume to apply-sales@industrial-software.com.
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