What are the responsibilities and job description for the Inside Sales Associate position at Industrial Supply?
Job summary
To support the Inside Sales operations including : open order management, measurement and reporting of KPI's, backup and support for individual inside sales teams, and other projects as designated by the customer service manager. The accomplishment of these responsibilities will be realized while maintaining our commitment to a safe and respectful environment that regards exceeding our customer's service expectations as our ultimate quality goal.
Duties and Responsibilities :
- Perform sales assistant duties for individual teams as assigned.
- Expedite open backorders as directed.
- Assist teams with large customer bids and proposals.
- Generate, maintain, and distribute Inside Sales KPI reports.
- Monitor and report on phone performance.
- Create and update training manuals.
- Ensure visibility and distribution of backorder reports to each team.
- Manage and standardize data for customized items, pricing, and reporting.
- Generate and submit monthly scheduled reports for supplyFORCE, VMI, and other platforms.
- Ensure daily credit card reconciliation and assist individual teams as needed.
- Manage timecards, including Time Off Requests.
- Assist with CSD training.
- Support additional projects as assigned.
Preferred Qualifications :
Required Qualifications :
All educational requirements may be waived or substituted with equivalent experience at the company's discretion.)
Salary : $50,000 - $65,000
