General Manager

Position Summary:

The General Manager for the distribution and sales team will be responsible for overseeing all aspects of the distribution business, including sales, operations, inventory management, customer service, and strategic planning. This role requires a strong leader with experience in the B2B sales environment and a proven track record in driving growth and profitability in a distribution business.

Critical to the role is the strategic assessment, development, and execution of a range of business initiatives, growth strategies and operational enhancement programs focused on growth and delivering value within the IVS Distribution business.

The General Manager will lead the organization to instill and uphold safety, core values and high-quality standards representing the organization.

The Industrial Valve is the flagship brand of the Valve & Actuation division within the Industrial Service Group (ISG) network of companies.

Required Skills / Abilities:

• A qualified candidate will have five years of full-time, relevant, professional experience, also in a management, decision-making capacity.

• Proven track of successfully operating and growing an industrial distribution business.

• Ability to balance long-term thinking with short term results - able to think strategically, but also when necessary, to go down in details to understand the business up close.

• Proactive and possess a high energy in order to lead change.

• A practical change manager who can provide examples of executing substantial change in a previous position.

• Straight-forward with strong integrity.

• Entrepreneurial drive – “doer” mentality .

• Commercially Oriented - able to make good relations with key customers, ability to balance customer value and company profit value.

• Must be an effective communicator, comfortable communicating at all levels within an organization and in the marketplace. Written and verbal communication skills, and presentation skills must be excellent.

• Experience working in an industrial equipment and services environment. Strong preference will be given to candidates with experience in industrial flow control products.

Education and Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field

• Minimum of 8-10 years of experience in a similar leadership role within a distribution or B2B sales environment, ideally focused on replacement parts or industrial equipment.

• Strong understanding of supply chain and logistics processes, with a proven ability to optimize operations.

• Demonstrated success in driving revenue growth, expanding market share, and improving profitability.

• Excellent leadership, communication, and interpersonal skills with the ability to inspire and motivate teams.

• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

• Experience in building and maintaining customer relationships, with a customer-centric approach to business.

Competencies:

• Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message, listening actively to others.

• Customer Focus - Ensuring that the (internal or external) customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value.

• Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Effectively managing one’s time and resources to ensure that work is completed efficiently.

• Planning and Organizing – Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.

• Authenticity - Gaining other people’s trust by demonstrating openness and honesty, behaving consistently, and acting in accordance with moral, ethical, professional, and organizational guidelines.

• Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.

Supervisory Responsibilities:

Supervise operations team including sales, procurement, and order fulfillment.

Travel:

Less than 25%

Language Skills:

English

Disclaimer:

The above job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.