What are the responsibilities and job description for the ACCOUNT EXECUTIVE, CLIENT RELATIONSHIP MGMT & ACQUISITION position at INDUSTRY LEADING WIRELESS CARRIER?
Job Overview
As an Account Executive, Client Relationship Management & Acquisition sales professional, you will work closely with Enterprise and / or Strategic Account Executives to help lead a large, high-value portfolio of accounts to achieve long-term success. The position will be responsible for driving incremental growth within a targeted set of accounts, developing positive relationships with our clients and crafting & driving long-term strategic account plans with ENT and / or STR CPE's. This role will require enterprise solution-selling experience to develop white-space opportunities that solve our customers' business problems, protect and grow our revenue in assigned accounts through base management efforts and reduce account churn. This role will reside in the field, set and run customer sales appointments, as well as work cross-functionally to sell and service our customers.
Job Responsibilities :
Identify customer needs and apply solution-based selling techniques to fully demonstrate the value of company products and services.
Develop an account strategy to maintain and grow business by developing a deep understanding of the account’s position in the market, its product / service, points of differentiation, and competitive landscape.
Monitor, share, and act on sales activity and metrics specific to the customer.
Develop positive relationships with customers broad and deep in the account and identify business problems that can be solved with our solutions and products.
Regularly, meet with clients and partners to develop strategy and outcomes while building relationships, establish EBCs, and attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable customers are engaged on a regular and effective basis.
Lead account input and feedback for all projects with detailed outcomes and timelines.
Proactively coordinate and translate customer needs within internal departments and act as a critical issue point to drive resolution to customers' problems.
Work Experience :
4-7 years of B2B Field Sales Experience, preferably working with Fortune 1K accounts. (Required)
Knowledge, Skills, and Abilities :
Business Planning Ability to work independently and run personal and team member deliverables and deadlines. (Required)
Business Strategy Creative thinking and problem-solving aptitude (Required)
Sales Growth Proven ability to contribute in a fast-paced environment consistently. (Required)
Communication Ability to effectively connect with client leaders of all levels (C-level down to entry-level support roles) (Required)
Sales Effective at leading account relationships, financial outcomes (reducing churn, additional GAs, etc.), neutralizing detractors, and balancing multiple sales programs and opportunity life cycles. (Required)
