Client Liaison/Clinic Assistant

Job type: Full-Time

Who we are:

• We are a specialty veterinary ophthalmology clinic dedicated to pets and their eyes.
• We put pets and pet parents first, all the time, every time.
• We are a dynamic, fun, growing team dedicated to progressive medicine, outstanding patient care and integrative team interactions.

Who we’re looking for:

• Must love pets! We want a client liaison that loves all pets (we see mostly puppers and kitties.
• Must love people! We’re looking for a fantastic addition to our team, who likes communication and interaction with colleagues and clients alike with an upbeat personality.
• Must love computers (or at least know about them…Mac experience a bonus)! Yes, we are paperless, so we do everything on our Macs. Computer experience with basic knowledge of email, attachments and files is needed.

Job Responsibilities

• Acts as an intermediary between the company and the client to meet the client’s need for information, support, assistance, and reports
• Helps the company understand the customer’s needs, expectations or difficulties
• Monitoring and responding to emails or phone calls
• Reporting information from the client to the company
• Maintain high-level professional communication skills and demonstrate a working knowledge of all systems used by the Company
• Displays excellent social and interpersonal skills
• Troubleshooting and problem resolution
• Coordinate and maintain social media sites (Facebook, Twitter, other)
• Assist with organization of Animal Eye Clinic events (CE, Annual Service Dog, Holiday gift dispersing, other)
• Continued duties and responsibilities may be added, deleted or changed at any time at the discretion of Animal Eye Clinic management given specific business objectives
• The employee may occasionally lift/carry items as heavy as 25 pounds

Core Competencies

• Strong sense of empathy for pets and their needs
• Experience working with dogs and cats - especially interaction with a large variety of dog breeds
• Ability to communicate well with people using written and verbal communication

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)

Schedule:

• Day shift
• Monday to Friday
• No nights

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18 - $22