What are the responsibilities and job description for the Ticket Department Internship (SUMMER 2025) position at Indy Eleven?
Indy Eleven internships are available for course credit only. Interns are provided a paid monthly parking stipend but are otherwise unpaid. Positions are less than 30 hours per week but will depend on the number of hours needed to complete course credit. Work schedules will be set at the beginning of the internship.
Indy Eleven is seeking an excited and motivated individual to join the Ticket Department as an Intern. This position will report directly to the Manager, Ticket Operations and the VP, Ticket Sales & Services.
Get a first-hand look at the front office of a professional sports team and learn the necessary skills to gain an entry level position in the sports industry.
Responsibilities and Duties include, but are not limited to :
- Administration of Ticketmaster Archtics / Salesforce CRM / other ticketing systems.
- Servicing accounts through ticket exchanges, printing, and fulfilling ticket orders.
- Providing excellent customer service to fans.
- Compiling reports for Ticket Sales department.
- Assisting the ticket office on gamedays.
- Prospecting new areas and businesses to target ticket sales.
- Creating professional proposals that meet the needs of potential prospects.
- Assist in Community Relation functions and appearances when needed.
- Learn and develop the knowledge and understanding of the sales process through training and implementation.
- Prospecting and generating new leads to target for Ticket Sales.
- Learning to create professional sales proposals for potential prospects.
- Manager or assist with fulfillment of game day / event duties.
- Execute Ticket Sales related administrative tasks at a high level.
Qualifications and Requirements include, but are not limited to :
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
