Director of Fleet Services

*The salary range is $100,000 - $110,000 annually, commensurate with education and experience.

Onsite/No Remote Option

ABOUT US 

We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 32 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals. 

WHO WE ARE 

A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit. 

At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas. 

We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo. 

INDYGO MISSION 

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences. 

 Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.   

Diversity: We promote, embrace, and value all individuals.   

Safety: We ensure safe and secure environments.    

Excellence: We strive for quality in everything we do. 

Teamwork: We actively promote effective communication, collaboration, and partnerships.  

Respect: We value and treat all with dignity. 

BENEFITS WE OFFER 

• Full-time positions with guaranteed 40 hours/week.  
• Medical, dental, and vision (effective on the 1^st of the month, 30 days after the start date). 
• Free on-site wellness clinic for employees and their families. 
• Retirement plan (401A and 457B). 
• Tuition reimbursement. 
• Free IndyGo transportation for employees and their families. 
• Federal Loan Forgiveness Program

 POSITION PURPOSE

The Director of Fleet Services is responsible for the short/long term planning and day-to-day operations of Fleet Services. The includes but not limited to direction, coordination, and administration of the corporation’s vehicles, fleet servicing, vehicle purchasing and disposal, vehicle inventory management, distribution and tracking.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To succeed in this role, an individual must be able to perform satisfactorily the functions listed below. The company will make reasonable accommodations to enable disabled individuals to perform these functions.

ESSENTIAL FUNCTIONS 

• Directs, oversees and monitors all vehicle servicing operations and activities.
• Establish and monitor budgets, staffing levels to maximize efficient resource utilization.
• Develop and implement standard operating procedures and work instructions for department efficiency.
• Develop and implement premium cleaning programs that contribute to the safety, cleanliness, and reliability of the corporation’s equipment, and rolling stock.
• Oversee the revenue fleet bill-out process for efficient service delivery daily.
• Manage various fleet technologies (i.e., diesel, hybrid, battery electric), evaluate efficiencies, and report results, trends, and opportunities to enhance service delivery.
• Service as project manager for all contracts for department.
• Manages the fleet procurement process, working with stakeholders to develop vehicle specifications and ensure fleet is equipped as required to meet service delivery standards.
• Oversee the recruitment, supervision, training, productivity, evaluation, and discipline of staff.
• Works closely with the Maintenance Department providing initial access to OEM specifications and maintenance requirements for current and future vehicle maintenance and repairs needs.
• Works with the Director of Preventive Maintenance and Repairs to ensure revenue and non-revenue fleet is repaired timely and within regulatory guidelines.
• Collaborate with the Maintenance Department to develop, implement, and modify comprehensive service and maintenance practices for fleet vehicle servicing, oversee training of new processes as required.
• Ensure compliance with IndyGo policies, procedures and applicable state, federal and local regulations and laws.
• Manage assess disposal process by working collaboratively with key stakeholders.
• Maintains effective labor relations adhering to work rules and collective bargaining agreement, addresses grievances and complaints in a timely, consistent, and fair manner.
• Is accountable for safety in the workplace. 

OTHER FUNCTIONS

• Assists in the preparation and organizational Fleet Management Plan. 
• Helps promote IndyGo as the leading voice in public transportation issues in the community.
• Attends and participates in board meetings.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Directly supervises one or more employees.
• Applies supervisory responsibilities according to organizational policies, collective bargaining agreement and applicable laws.
• Interviews, hires, and trains employees; plans, schedules, assigns, and directs work according to the current collective bargaining agreement and work rules; evaluates and manages employee performance; addresses complaints and resolves employee issues.

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must have the following education and/or experience.

• Associate degree in business management, project management, engineering, logistics, finance, or a related field is preferred. 
• Six or more years of large vehicle procurement and fleet servicing/management experience and supervisory/management experience, preferably in a union environment.
• An equivalent combination of accredited secondary education and or experience may be considered.
• Valid driver’s license is required.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

• Advanced knowledge and experience with vehicle inventory, fleet servicing and vehicle production build processes.
• Plan, direct, supervise, motivate, and evaluate personnel.
• Knowledge of labor relations and contract negotiations.
• Proven leadership skills in directing a diverse group of subordinate employees.
• Ability to express oneself using correct language and grammar effectively and persuasively in a professional, diplomatic, empathetic, and tactful manner. 
• Sound presentation skills and the ability to effectively communicate to groups.
• Solid project management skills.
• Ability to interact with others, both in person and through phone, e-mail, and written correspondence; includes interaction with internal and external constituents, such as government agencies.
• Identify problem areas and evaluate, recommend and implement alternative solutions to complex issues and problems.
• Ability to process and analyze data, to work with probabilities, and to make statistical inferences.
• Ability to develop and monitor a budget, to track and control expenses, and to conduct financial analysis and projections.
• Proficiency using a computer and related technology, including proficiency with Microsoft Office, the internet, and complex spreadsheets creation and databases.
• Ability to operate office equipment, including copiers, fax machines, and phones.

PHYSICAL DEMANDS

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

• Ability to work in a deadline-oriented office/garage/warehouse environment.
• Ability to work independently with minimal supervision.
• This is a stationary position but will need to be able to move through the facility on occasion.
• Ability to recognize and respond to hazards.
• Requires some exposure to heavy machinery/equipment, excessive noise, extreme temperatures, fumes/odors, some hazardous materials, and dirt/dust.
• Local travel is required; evening and weekend travel is required occasionally.

IndyGo is an Equal Opportunity Employer