Manager of Workforce Development

*The salary range is $65,000 - $75,000 annually, commensurate with education and experience.

Onsite/No Remote Option

ABOUT US 

We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 32 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals. 

WHO WE ARE 

A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit. 

At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas. 

We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo. 

INDYGO MISSION 

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences. 

 Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.   

Diversity: We promote, embrace, and value all individuals.   

Safety: We ensure safe and secure environments.    

Excellence: We strive for quality in everything we do. 

Teamwork: We actively promote effective communication, collaboration, and partnerships.  

Respect: We value and treat all with dignity. 

BENEFITS WE OFFER 

• Full-time positions with guaranteed 40 hours/week.  
• Medical, dental, and vision (effective on the 1^st of the month, 30 days after the start date). 
• Free on-site wellness clinic for employees and their families. 
• Retirement plan (401A and 457B). 
• Tuition reimbursement. 
• Free IndyGo transportation for employees and their families. 
• Federal Loan Forgiveness Program

 POSITION PURPOSE

The Workforce Development Manager serves as a leader supporting the mission of the Department of People and Teammate Experience. This role is responsible for strategically leading workforce development strategy initiatives that will advance employees' skills. This leader will create talent pools and define pathways for employees in efforts to better develop skills for growth and pursuit of other professional opportunities across the organization. The Workforce Development Manager will support learning and organizational development for all IndyGo teammates in partnership with community agencies.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To succeed in this role, an individual must satisfactorily perform the functions listed below. Reasonable accommodation may be made to ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ESSENTIAL FUNCTIONS 

• Collaborate with Amalgamated Transit Union (ATU) Local 1070 and ATU Mentorship and Apprenticeship Coordinator to oversee the apprenticeship program: Prepare written and oral reports concerning aspects of the Mentoring and Apprenticeship program. 
• Establish and maintain relationships with educational institutions, government agencies (including the Department of Labor), and community organizations. 
• Develop and implement strategies for outreach, recruitment, and retention. 
• Collaborate with department managers to fully understand business needs 
• Collect data and feedback on the impact of programs and initiatives and develop recommendations based on feedback. 
• Coordinates and manages all aspects of assigned projects and outcomes. 
• Demonstrate ability to establish relationships with vendors and community partners to enhance the development of Workforce Development.
• Oversees the Maintenance Technician Apprenticeship Program and on-the-job–learning (OJL) work processes.
• Responsible for educational programs, lunch and learns, and community presentations about employment opportunities. 
• Plan and conduct coaching sessions, workshops, and seminars to enhance professional and educational career development.

OTHER FUNCTIONS

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must have the following education and/or experience:

• Bachelor’s degree in adult learning, human resources, organizational development, psychology, sociology, or related field.
• Minimum of five (5) years of experience in organizational development; experience with a union is preferred.
• An equivalent combination of education and experience may be considered. 
• Knowledge of Microsoft Office Suite: Word, Excel, PowerPoint 

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below represent the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will provide reasonable accommodation to enable individuals with disabilities to perform these functions.

• Excellent public speaking/ presentation skills 
• Knowledge of adult learning principles 
• Ability to research, design, and implement curriculum 
• Ability to be a change agent and assist in the process of bringing about cultural change from a learning and performance management perspective. 
• Ability to interact with others, including groups, both in person and through in-person and written communication; respond to questions from managers, customers, groups 
• Ability to prioritize, organize, and manage tasks and time effectively.
• Ability to mentor and coach teammates 
• Ability to work with a diverse group of people. 
• Strong attention to details

PHYSICAL DEMANDS

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

• Ability to work in a deadline-orientated office environment.
• Ability to work independently with minimal supervision and rely on other team members.
• Ability to move throughout the workday, occasionally between department facilities and travel locally using a corporate vehicle. 

IndyGo is an Equal Opportunity Employer