IT Technician

Company Description

Inertia IT Services specializes in providing Managed IT Services and secure hosted systems for professional service firms, including law firms, medical practices, engineering firms, and accounting offices. We understand the unique technology needs of regulated industries and offer tailored IT solutions that ensure compliance, security, and efficiency.

Our services include proactive IT management, cybersecurity, cloud solutions, secure data backup, and industry-specific software support—all designed to keep your firm running smoothly while protecting sensitive client data. With fully managed IT support, we minimize downtime, enhance productivity, and ensure seamless technology operations so you can focus on delivering top-tier services to your clients.

Our hosted solutions provide secure and scalable IT infrastructure, including cloud-based servers, VoIP communication, encrypted email hosting, and compliance-driven data storage, all designed to meet the highest industry standards.

Role Description

This is a full-time IT Technician role based in Phoenix, AZ. The IT Technician will handle day-to-day technical support tasks such as troubleshooting, system maintenance, and providing tech support for various hardware and software issues. The role also includes assisting clients with IT-related queries, conducting training sessions, and configuring network infrastructures. This is an on-site role.

Qualifications

• Proficiency in Troubleshooting and Technical Support
• Experience in Information Technology and system maintenance
• Strong Customer Service and Training skills
• Excellent problem-solving abilities
• Ability to manage and configure network infrastructures
• Strong communication and interpersonal skills
• Experience with IT support in various business sectors is beneficial
• Proficiency with remote desktop servers and environments is strongly preferred
• Experience working with cybersecurity products and services