What are the responsibilities and job description for the Associate position at Inex One?
Hi! I'm Will, Inex One’s Head of Americas. I’ll be reviewing your application if you choose to apply.
Inex One reinvents the primary research industry. With a brilliant tech platform, we improve how businesses learn and share knowledge, around the globe. Currently, Inex One has 18 colleagues, from New York to Singapore. We hire selectively for top talent, cultural fit and ambition. We want our colleagues to stay with us for the long run and be part of our continued growth journey.
Do you have what it takes to join one of the fastest growing tech firms in Europe? Do you want to work with some of the most sophisticated investment firms & strategy consultancies in the world?
We are looking for an Associate based in Raleigh, North Carolina, to join our team as we expand our client base in the United States.
Job summary:
As an Associate, you are at the center of Inex One. Your job is to help our users get a fantastic user experience. With a strategic mindset and a hands-on approach, you’ll work closely with the world’s leading investment funds, strategy consulting firms, hedge funds, market research firms and blue-chip corporations, making sure that they are satisfied and get the most out of the platform.
Your main responsibilities:
- Spearhead Inex One’s growth in the US
- Build and manage strong relationships with Inex One’s clients and suppliers (expert networks and survey providers)
- Develop an understanding of typical business challenges faced by clients and suppliers
- Grow accounts by expanding usage within existing client organizations, ensure that all users get good benefit from the platform
- Monitor customer usage data, health indicators, growth opportunities and design plans for developing helpful tools
- Conduct outreach to marketing-qualified leads
- Work closely with the technical, product and sales teams to continue to improve user experience
Preferred Qualifications and Skills:
- Holds a Bachelor degree
- Experience within Customer Success or Account Management
- Enjoy building relationships, networking and creating new connections
- Strong interpersonal, communication and customer service skills
- Comfortable adapting to new opportunities and change, and like taking initiative and drive projects
We’d love to have you apply, even if you don't feel you meet every single requirement listed above. At Inex One, we’re looking for great people, not just those who simply tick all the boxes.