What are the responsibilities and job description for the Cloud Engineer - Cloud Contact Center Engineer position at InfiCare Technologies?
Job Details
Position- Cloud Engineer - Cloud Contact Center Engineer
Location: Lansing, MI (48933) Will need to be onsite from day 1, two days a week.
Mode OF Hire- 1 year with possible extension.
Interview Process: Interviews will be virtual via MS Teams.
- 5 years of experience with Nice InContact CXone (ACD, IVR, Auto Dialer, Omnichannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant).
- 3 years of experience with NICE CXOne Studio.
- 4 years of experience programming in one or more of the following languages: C#, C , Java, JavaScript, Python.
- 5 years experience developing, maintaining, and troubleshooting webservice API calls.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
