Desktop Support || Philadelphia, PA/NYC, NY (Onsite)

Title- Desktop Support
Location-Philadelphia, PA/NYC, NY (Onsite)

Responsibilities:-

• Windows 10 support experience
• Prior Help Desk experience
• Prior ticketing system experience (e.g., ServiceNow)
• Ability to write clear, concise documentation
• Excellent customer service skills (in-person, phone, email, remote)
• Ability to manage workload effectively
• EUC L2 with scripting experience

Must have Skills:-

• Desktop Support
• L2 upport
• IT supports

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.