What are the responsibilities and job description for the Cloud Engineer - Cloud Contact Center Engineer position at Inficare?
Position- Cloud Engineer - Cloud Contact Center Engineer
Location : Lansing, MI (48933) - Will need to be onsite from day 1, two days a week.
Mode OF Hire- 1 year with possible extension.
Interview Process : Interviews will be virtual via MS Teams.
- 5 years of experience with Nice InContact CXone (ACD, IVR, Auto Dialer, Omnichannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant).
- 3 years of experience with NICE CXOne Studio.
- 4 years of experience programming in one or more of the following languages : C#, C , Java, JavaScript, Python.
- 5 years experience developing, maintaining, and troubleshooting webservice API calls.