Position : Endpoint Management Engineer.
Primary Skill : SCCM / Intune
Work Location : Dallas, TX - Must come to office a minimum of 2 Days per week to Office in Dallas).
Work Exp ( Min & Max ) : 5-10 years
Key Responsibilities for this Role :
- Application Deployment : Managing the deployment of applications through SCCM to end-user devices.
- Patch Management : Performing updates and patching to ensure systems remain secure and up to date.
- Software Distribution : Automating and managing software distribution across endpoints.
- Operating System Deployment (OSD) : Implementing Windows or other OS deployments via SCCM as it relates to Application support.
- Monitoring and Reporting : Tracking deployment success, system compliance, and generating reports.
- Troubleshooting : Diagnosing and resolving SCCM-related issues, especially in deployment and patching.
Endpoint Management Systems Expertise :
System Center Configuration Manager (SCCM) : Experience with SCCM for deploying applications, patch management, software distribution, and operating system deployment (OSD).Microsoft Intune (or other MDM solutions) : Knowledge of mobile device management (MDM) for managing and securing endpoints such as laptops, mobile phones, and tablets.Operational knowledge in one or more system VMware, Azure AVD, NerdioOperating Systems :
Windows : In-depth knowledge of managing, troubleshooting, and deploying Windows OS Win 10 / Win11 in on-prem or virtualized environment.Windows Server : Proficiency in working with Windows Server to manage endpoints and Active Directory (AD) policies.Application Deployment :
Software Packaging and Deployment : Proficiency in packaging and deploying software and updates across an enterprise network using tools like SCCM, Intune, or other deployment platforms.Scripting Languages : Experience in scripting languages like PowerShell, VBScript, or Python for automation of deployments and administrative tasks.Patch Management :
Patch Deployment : Ability to manage patch deployment strategies, including deploying security updates and service packs.Patch Compliance Reporting : Experience in generating and interpreting compliance reports using SCCM or Intune.Security and Compliance :
Endpoint Security Tools : Familiarity with antivirus, endpoint detection and response (EDR), and security tools (e.g., BloxOne Endpoint, ESET, CrowdStrike, or similar).Data Encryption and Security Policies : Understanding of data encryption techniques, secure configurations, and policies related to device management.Group Policy (GPO) : Ability to configure and manage Group Policy Objects (GPO) for Windows environments to enforce security and management policies.Troubleshooting and Support :
Incident Management : Strong troubleshooting skills for diagnosing and resolving endpoint-related issues.Log Analysis : Ability to analyze logs from endpoints and management systems (SCCM, Intune) to identify and resolve problems.Networking Knowledge :
TCP / IP, DNS, DHCP, VPN : Solid understanding of networking principles, including TCP / IP, DNS, and DHCP, for troubleshooting and managing endpoints.Remote Access and VPN Solutions : Knowledge of VPNs and remote access tools for supporting users outside the office environment.Automation and Monitoring :
Automation : Experience with automating endpoint management processes, such as software deployment, system patching, and compliance checks.Monitoring Tools : Proficiency in using monitoring tools like Nexthink, or others for tracking the health and performance of endpoints.Cloud and Virtualization :
Azure Active Directory (Azure AD) : Experience with cloud-based identity management using Azure AD.Cloud-based Device Management : Knowledge of cloud-based management platforms like Windows Autopilot for provisioning and configuring devices.Virtual Desktop Infrastructure (VDI) : Familiarity with VDI solutions such as VMware Horizon, Citrix Virtual Apps, and Azure Virtual Desktops.Certifications (Optional but Preferred) :
Microsoft Certified : Modern Desktop Administrator AssociateMicrosoft Certified : Endpoint Administrator AssociateCompTIA Security or similar security certificationsITIL Foundation (for IT service management)
