Client Support Associate

Job Description

Job Description

WE ARE HIRING A SPIRITED CLIENT SUPPORT ASSOCIATE TO JOIN OUR TEAM!

Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as a Client Support Associate. We are looking for candidates who not only bring excitement and energy to their role, but to our workplace as well! The Client Support Associate is the face of our company, which is why we need an individual who is going to make a lasting impression on our clients and customers. This individual will be passionate about delivering the highest level of customer service to each and every consumer they interact with. If you consider yourself to be a people person who loves interacting with others and making lasting memories, our Client Support Associate role is for you!

Client Support Associate Responsibilities :

• Work directly with consumers to assess their needs and preferences to ensure customer satisfaction
• Forge long-lasting relationships and trust with customer accounts through open and interactive communication
• Generate sales leads and create potential business opportunities for the company
• Attend regular training sessions for our Client Support Associates to ensure a comprehensive understanding of our products and offerings
• Adhere to company guidelines, procedures, and policies to ensure full compliance with our client's standards
• Keep records of customer interactions, process customer accounts, and handle confidential customer information
• Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner

Client Support Associate Qualifications :

This is an entry level role, and we provide full training for the right candidate! If you feel that you are a good fit for this position, we highly encourage you to apply. One of our associates will be in contact with you within 24-48 hours.

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