Senior Technical Program Manager

• On-site (West Palm Beach, FL), 5 days a week
• Duration = 12 months
• Start: ASAP

The candidate must have a very strong personality and be able to handle complex multi-tower coordination and planning with different stakeholders and technical requirements.

Key Responsibilities:

• Work with On-prem data center infrastructure and AWS infrastructure teams to collaborate and review overall architecture dependencies for major program like XD application to drive milestones to completion
• Continue to review XD application architecture and its dependencies to build a serial and parallel tasks to make sure all XD project milestones are met on time and under budget

Infrastructure Technology Oversight

a. Build an executable project plan mapped to XD key milestones in collaboration with XD sponsors and coordinate tasks to completion with necessary stakeholders that were identified as service providers from infra and enterprise systems

b. The PM will work with identified sub-teams to review and understand their processes and coordinate tasks appropriately. This resource embedded within XD will be able to identify overlaps and mitigate potential conflicts between the teams with support from the XD sponsor. This helps to maintain project momentum and avoid delays.

c. Document service execution processes delivering XD projects for each milestone to completion

Infrastructure Risk Assessment and Planning

a. PM will proactively review architecture, design documents for resiliency posture for infra, security components and collaborate with necessary stakeholders to gain agreements with corresponding platform teams to mitigate risks.

b. PM will help coordination, prevent siloed communication, and ensures that interdependencies are managed effectively from infrastructure standpoint documenting identified the risks and engaging right stakeholders to address risks to closure

Infrastructure Integration Activities

a. The PM will coordinate infrastructure aspects of the XD program in a proactive manner with the understanding of the technical intricacies and challenges related to the infrastructure components, enabling more informed decision-making for end-to-end integration requirements.

b. Collaborate with the team and handle daily request systems such as JIRA, ServiceNow Incident / Request Queue on a periodic basis to make sure fulfillment processes are complete on time

Skillsets and Experience Needed

Technical Skills:

Infrastructure Knowledge: Understanding of network, firewall, cloud computing, cyber security, and enterprise architecture.

• Project Management Tools: Proficiency in using project management software (e.g., Microsoft Project, JIRA, Asana, or similar).
• Integration Expertise: Experience in integrating various systems and platforms such as SAP, Salesforce, Cisco, and AWS services.
• Risk Management: Ability to identify, assess, and mitigate technical and security risks associated with large-scale IT projects.

Experience:

• Relevant Experience: Minimum of 7-10 years in IT project management, with significant experience in infrastructure projects within large organizations.
• Large-Scale Projects: Proven track record of managing large-scale, multi-year infrastructure modernization programs.
• Cross-Functional Team Management: Experience in leading and coordinating cross-functional teams, involving multiple sub-teams with distinct processes.
• Stakeholder Management: Ability to work with diverse stakeholders, including technical teams, cybersecurity experts, enterprise architects, and business leaders.

Soft Skills:

• Communication: Excellent communication skills, both verbal and written, to effectively convey project status, issues, and risks to all stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills to address complex project challenges.
• Leadership: Demonstrated leadership abilities to motivate and guide project teams towards achieving their goals.
• Adaptability: Ability to adapt to changing project requirements and work in a dynamic environment.

Preferred Technical Experience:

• 15 years of experience in Technical Program Manager rolling out large enterprise business applications
• Previous experience in the energy sector or related industries.
• Knowledge of Datacenter Compute, VMware, Cisco, Storage and AWS
• Familiarity with DevOps practices and CI/CD pipelines
• Document infrastructure tasks aligned to phases of XD program
• Review design documents and provide recommendations for update to designs
• Provide infrastructure integration dependencies for XD rollout
• Recommendations for addressing gaps in risk/resiliency posture
• Engage in retrospective sessions to adjust on planned execution.
• Assist in creation of transition to operations (TTO) documentation for infrastructure

Technical Skills:

• VMware, SAN/NAS, Cisco, SAP,