We are seeking a highly experienced Senior Project Manager with a strong background in financial services and banking to lead complex, high-risk projects. In this role, you will manage medium to large-scale projects from initiation to completion, ensuring successful implementation and client satisfaction. You will be responsible for project intake, planning, execution, and post-production support while fostering long-term client relationships .
Preferred Skills & Experience :
Extensive experience in financial services, banking, or payment processing project management .
Strong knowledge of project management processes and methodologies .
Experience managing cross-functional teams in a matrix organization .
Ability to lead multiple projects simultaneously while maintaining high-quality standards.
Strong understanding of financial regulations and compliance requirements .
Excellent communication, negotiation, and stakeholder management skills .
Proficiency in Project Management Tools , such as MS Project, Clarity, Jira and Agile frameworks .
PMP Certification is a plus.
Key Responsibilities :
End-to-End Project Management :
Lead the implementation of financial and banking products , serving as the primary point of contact for assigned projects.
Manage the full project lifecycle, from initial planning to execution, delivery, and post-production support.
Work directly with Fiserv clients and external customers to ensure successful project completion.
Project Planning & Execution :
Develop detailed project plans , including scope, schedules, dependencies, and risk management strategies.
Define project governance , outlining roles, responsibilities, and decision-making processes.
Monitor and control project performance , ensuring timely and cost-effective delivery.
Stakeholder & Client Engagement :
Build and maintain strong client relationships , ensuring alignment between business needs and project outcomes.
Facilitate cross-functional collaboration , working with internal and external stakeholders to drive project success.
Provide regular project status updates , ensuring visibility and proactive issue resolution.
Risk & Issue Management :
Identify, assess, and mitigate project risks to minimize disruptions and ensure smooth execution.
Lead problem-solving efforts, providing technical consultation and decision-making support .
Implement change control processes to manage scope changes effectively.
Leadership & Team Coordination :
Provide strategic direction and leadership to project teams, ensuring clarity on goals and responsibilities.
Actively engage in cross-business unit collaboration , driving the One Fiserv Objective across all related areas.
Prepare and deliver formal and informal presentations to stakeholders and executive leadership.
Basic Qualifications :
Bachelor’s degree in a relevant field.
8 years of experience in project management within financial services or banking.
OR Advanced degree in a relevant field with 4 years of relevant experience .
Travel Requirement :
Up to 10% travel may be required for client meetings and on-site project implementation.
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