PC LAN Technician

Job Title: PC LAN Technician - Globe/Safford

Job ID: #1693

Client: State of Arizona - AZDOT

Location: 2082 E US Hwy 70 Safford, AZ 85546

Duration: 24 Months

Pay Rate: $33.53/hr on W2.

Position Description:

• Position works primarily in the Globe/Safford area with additional travel to Tucson

Role and Responsibilities:

The PCLAN technician role within ADOT’s (Arizona Department of Transportation) is the face of ITG (Information Technology Group). These technicians are out with internal customers on a daily basis resolving issues and working as a liaison to other divisions within ADOT.

Duties Include:

• Server Support, Desktop support, support customers on the ADOT network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work; and assist with assigned project tasks.
• Ensures compliance with standards for systems software and documentation.
• Teach customers how to use PC related software and hardware.
• Implements software patches, security fixes, and tests and validates modified system configurations.
• Install and configure PC hardware, software and peripherals.
• Assist with major deployments of hardware and software.
• Monitors system reliability and availability.
• Attend section staff meetings.
• Complete mandatory training classes and other classes as assigned.
• Travel between sites to accomplish tasks.
• Perform preventive maintenance on hardware and software packages to include client and server platforms.
• Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals.
• This position will require daily travel to work sites

Skills Required:

• Strong customer service skills
• Excellent interpersonal, written and oral communication skills
• Advanced troubleshooting and problem solving skills
• Excellent self-organization and time management skills
• Ability to work collaboratively in teams and across organizations
• Ability to synthesize feedback and adjust plans accordingly
• Ability to develop and write technical documentation
• Ability to evaluate and test emerging technologies
• Ability to apply creative solutions to business problems to ensure business needs are most effectively met
• *Resource will be working in a professional environment and will be held to a dress code standard
• *Position will require extensive travel. Resource will need to have the ability to drive to various locations with a personal vehicle with possible overnight stays

Experience Required:

• General working knowledge of infrastructure technologies.
• Knowledge of Microsoft products including operating systems and Office.
• Computer hardware configuration and repair knowledge.
• Knowledge of Ethernet network topology to assist with troubleshooting network issues.
• Knowledge of IT infrastructure industry standards and best practices.
• Advanced troubleshooting skills.
• Problem definition and alternative analysis skills.
• Experience with Active Directory and DHCP.
• Experience with Windows 10.
• Experience with Server 2012 and Server 2022 engineering.
• Experience with Backup solutions Time Reporting.
• Experience imaging computer systems preferably with Microsoft SCCM Technology
• *Minimum 4 years of current working experience in an IT field
• *Must have a current AZ Driver’s license with a good driving record
• *Associate/Bachelor degree in a related field is preferred

Education Required:

• General working knowledge of infrastructure technologies.
• Knowledge of Microsoft products including operating systems and Office.\
• Computer hardware configuration and repair knowledge.
• Knowledge of Ethernet network topology to assist with troubleshooting network issues.
• Knowledge of IT infrastructure industry standards and best practices Advanced troubleshooting skills.
• Problem definition and alternative analysis skills.
• Experience with Active Directory and DHCP.
• Experience with Windows 10.
• Experience with Server 2012 and Server 2022 engineering.
• Experience with Backup solutions Time Reporting
• Experience imaging computer systems preferably with Microsoft SCCM Technology
• *Minimum 4 years of current working experience in an IT field
• *Must have a current AZ Driver’s license with a good driving record
• *Associate/Bachelor degree in a related field is preferred

Job Type: Contract

Pay: $30.00 - $33.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday

Application Question(s):

• This position will require daily travel to work sites. Are you fine with travelling?

Education:

• Associate (Preferred)

Experience:

• Desktop support: 4 years (Required)
• Server Support: 4 years (Required)
• Active Directory and DHCP: 4 years (Preferred)
• Server 2012 and Server 2022: 4 years (Preferred)
• Windows 10: 4 years (Preferred)
• Microsoft SCCM Technology: 4 years (Preferred)

Location:

• Safford, AZ 85546 (Preferred)

Ability to Commute:

• Safford, AZ 85546 (Required)

Work Location: In person

Salary : $30 - $33