Customer Service 3

Client: Collins Aerospace

Job ID: 21131-1

Job Title: Customer Relations - Customer Service 3_Non-Cleared

Duration: 12-month (C2H)

Location: 4007 Paramount Blvd Suite 110, Lakewood, CA, 90712

Job Description
Duties and Responsibilities:

ARINC's Radio Technology Solutions group is seeking a Service Center Coordinator for their Western Region Maintenance Center located in Lakewood, CA.

A Service Center Coordinator provides critical interaction with all levels of internal and external customers, both in person and remotely. Some of the main responsibilities will be related to ship/receive activities but also to share, and back up, the front office Service Center Coordinator:

• Perform shipping/receiving of domestic/international equipment and associated logging of that equipment.
• Utilize main application for Work Ticketing to create and update tickets for all types of tasking
• Interfacing with shipping vendors as needed
• Procurement activities for ordering parts and equipment
• Inventory tracking via our Costpoint system
• Work with HQ on yearly inventory audit
• Coordinating with vendors for repairs and calibrations to test equipment
• Assist manager in tracking tasks and ensuring all costs are documented for billing
• Interfacing with shipping vendors as needed
• Shipping and receiving tasks

Other duties may include:

• Process bills for payment
• Greet customers
• Answering telephones
• Process and sorting mail
• Prepare office correspondence, faxing, copying, filing documents, and occasional typing
• Create and maintain project folders, both electronic and paper, as dictated in office policies
• Utilize MS Office software (Excel & PowerPoint) to format reports, present data, and organize information

Required Experience:

• The ideal candidate will possess 3 or more years of administrative experience in a corporate environment.
• Experience with MS Excel and MS Word
• Ability to effectively communicate (written and verbal) and routinely interact with management, internal and external customers in a professional manner.
• Must be able to work independently and to remain focused while multitasking. Demonstrate superior attention to detail and must be flexible to changing priorities.
• Ability to research and resolve routine and non-routine problems. Experience working in a corporate environment.

Job Type: Contract

Pay: $21.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Experience:

• shipping/receiving: 3 years (Required)
• administrative: 3 years (Required)
• Logistics: 1 year (Required)

Work Location: On the road

Salary : $21 - $22