PC/LAN Technician

Position Description:
THIS POSITION IS NOT REMOTE

Position works primarily in the Globe/Safford area with additional travel to Tucson

Duties Include:

• Server Support, Desktop support, support customers; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work; and assist with assigned project tasks.
• Ensures compliance with standards for systems software and documentation.
• Teach customers how to use PC related software and hardware.
• Implements software patches, security fixes, and tests and validates modified system configurations.
• Install and configure PC hardware, software and peripherals.
• Travel between sites to accomplish tasks.
• Perform preventive maintenance on hardware and software packages to include client and server platforms.
• Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals.
• This position will require daily travel to work sites

Skills Required:

• Strong customer service skills
• Advanced troubleshooting and problem solving skills
• Ability to synthesize feedback and adjust plans accordingly
• Ability to develop and write technical documentation
• Ability to apply creative solutions to business problems to ensure business needs are most effectively met
• *Resource will be working in a professional environment and will be held to a dress code standard
• *Position will require extensive travel. Resource will need to have the ability to drive to various locations with a personal vehicle with possible overnight stays

Experience Required:

• General working knowledge of infrastructure technologies.
• Knowledge of Microsoft products including operating systems and Office.
• Computer hardware configuration and repair knowledge.
• Knowledge of Ethernet network topology to assist with troubleshooting network issues.
• Knowledge of IT infrastructure industry standards and best practices.
• Advanced troubleshooting skills.
• Problem definition and alternative analysis skills.
• Experience with Active Directory and DHCP.
• Experience with Windows 10.
• Experience with Server 2012 and Server 2022 engineering.
• Experience with Backup solutions Time Reporting.
• Experience imaging computer systems preferably with Microsoft SCCM Technology
• *Minimum 4 years of current working experience in an IT field
• *Must have a current AZ Driver’s license with a good driving record
• *Associate/Bachelor degree in a related field is preferred

Education Required:

• General working knowledge of infrastructure technologies.
• Knowledge of Microsoft products including operating systems and Office.\
• Computer hardware configuration and repair knowledge.
• Experience with Active Directory and DHCP.
• Experience with Windows 10.
• Experience with Server 2012 and Server 2022 engineering.
• Experience with Backup solutions Time Reporting
• Experience imaging computer systems preferably with Microsoft SCCM Technology
• *Minimum 4 years of current working experience in an IT field
• *Must have a current AZ Driver’s license with a good driving record
• *Associate/Bachelor degree in a related field is preferred

Job Type: Contract

Pay: $33.53 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Software troubleshooting: 4 years (Required)
• Develop and write technical documentation: 4 years (Required)
• Computer hardware configuration and repair: 4 years (Required)
• Ethernet network topology: 2 years (Preferred)
• IT infrastructure industry: 1 year (Preferred)
• Active Directory and DHCP.: 4 years (Required)
• Windows 10: 4 years (Required)
• Server 2012 and Server 2022: 4 years (Preferred)
• Backup solutions Time Reporting: 1 year (Preferred)
• imaging computer systems: 1 year (Required)
• additional travel to Tucson: 1 year (Required)

Work Location: In person

Salary : $34