What are the responsibilities and job description for the Client Account Associate position at Infinite?
Is it time to take the next step in your career? Are you looking for more than just a regular 9-5? If you answered yes, apply today as a Client Account Associate!
Infinite is seeking motivated individuals to join our renowned team as Client Account Associates. We represent top clients in the home improvement sector who rely on our services to drive brand awareness and reach new customer bases. We have recently expanded into the Alexandria area to tackle our next project with our well-renowned home improvement client, and we are looking to grow our Client Account Associate Team. Our Client Account Associates oversee individual client accounts to ensure company goals are met and customers are satisfied with the service they receive. An ideal candidate for this role will display meticulous attention to detail, a passion for client success, and a goal-oriented mindset. If this sounds like you, we encourage you to apply today!
Client Account Associate Duties and Responsibilities:
- Work directly with consumers to recommend products and services to meet their needs and ensure customer satisfaction
- Manage individual client accounts to bolster brand awareness, maximize customer engagement, and drive sales
- Handle customer complaints in a professional, empathetic manner and escalate to the appropriate department if necessary
- Assist new Client Account Associate team members by providing guidance and support throughout the training process
- Meet company and client compliance standards at all times and represent the brand professionally
Client Account Associate Preferred Skills and Qualifications:
- Exceptional time management and organizational skills
- Friendly and empathetic demeanor with the ability to build rapport with clients and customers
- Passionate about developing new skills both personally and professionally
- Comfortable presenting information to customers, clients, peers, and management
- Determined to help our clients meet or exceed goals
- Has basic knowledge of the sales cycle or account management practices
- Able to regularly commute to our Alexandria location
Client Account Associate Education and Experience:
- Previous experience in account management, sales, customer service, or any client-facing role
- A minimum of an Associate’s degree is highly preferred but not required
- High school diploma or GED required
Job Type: Full-time
Pay: $51,104.00 - $54,622.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Falls Church, VA: Relocate before starting work (Required)
Work Location: In person
Salary : $51,104 - $54,622