What are the responsibilities and job description for the Automotive Sales Representative position at Infiniti of Valencia?
Are you a self-starter and highly motivated? We want to hear from you.
We are seeking an Automotive Salesperson to become an integral part of our team! You will gauge sales opportunities and provide extensive customer service to all clients.
Responsibilities:
- Educate and sell company products and services to new and existing customers clients.
- Reach agreed upon sales targets by deadline.
- Close and follow up on sales transactions.
- Investigate and resolve customer issues and complaints.
- Network and build relationships with new and existing client base.
Qualifications:
- Previous experience in sales, customer service, or other related fields
- Excellent presentation and negotiation skills.
- Confident, articulate, and professional speaking abilities.
- Deadline and detail-oriented
- Ability to build rapport with clients.
Benefits:
- Medical
- Dental
- Vision
- 401K
- 401K Match
- Life Insurance
- Paid Time Off
Education
High school diploma or the equivalent.
Licenses
Valid Driver's License with satisfactory MVR
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements Surroundings
spend time outdoors in the weather and elements.
spend time indoors in air-conditioned areas.
Sitting-on a regular basis
Standing-on a regular basis
Walking-on a regular basis
Requirements
General Requirements
Devote himself/herself to insuring satisfaction to customers.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Know and understand the federal, state and local requirements which govern the company’s business.
Understand and follow work rules and procedures.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Requirements
Monthly
- Sales Representative is required to satisfy any and all minimum production quotas and CSI levels.
Daily
- Make phone contacts daily plus email and text message.
- Enter their contacts into the Vin Solutions CRM with notes on the contacts that need to be called in an effort to advance the sale.
- Obtain the training necessary for factory qualifications.
- Take test-drives with customers according to management’s guidelines for personal safety.
- Present to management all offers made by customers to purchase vehicles.
- Show concern for the customers needs throughout the sales process.
Follow all dealership processes and procedures to ensure an excellent rating on the sales, delivery and follow up processes from each customer.
- Arrange the first service appointment for customers and contact the customer before and after the first appointment.
Acquire and maintain total product knowledge.
Professional Obligations
- Timekeeping - Clock in and out daily including lunch.
- Maintain excellent CSI with a score at or above 978.
- Attend all necessary manufacturer's training and become certified.
- Maintain a professional appearance.
- Attend Sales meetings.
