What are the responsibilities and job description for the Front Desk Concierge/Membership Sales position at Infinity Beyond Fitness?
We are seeking an enthusiastic front desk concierge to be the first point of contact for members and guests at our wellness and fitness studio. In this customer-centric role, you will greet and assist clients, adeptly handle front desk operations, and use your excellent communication skills to generate new membership leads and sales.
ABOUT THE BRAND
Infinity is a new consumer-centric wellness brand on a mission to support communities to live healthier lives, fusing training, nutrition, and recovery.
Before applying, explore our website www.infinitybeyondfitness.com
Professional Attributes:
- Strong communication and interpersonal skills to greet and assist clients in person and on the phone
- Customer service experience and ability to build rapport with clients
- Maintains positivity even during repetitive tasks
- Highly reliable, responsible, and dependable in fulfilling duties
- Strong team player who goes above and beyond to support colleagues and ensure seamless collaboration
- Experience with high volume of outbound calls without getting or sound bored
Personal Attributes:
- Friendly, welcoming presence
- Enthusiasm for wellness, fitness and healthy lifestyles
- Ability to enthusiastically sustain a high volume of repetitive customer service tasks day-to-day
Job Responsibilities:
- Enthusiastically generate new membership leads by attending on and off-site marketing events to engage with potential members and inspire them to join
- Make a high volume of outbound calls (20 /hour minimum) to enthusiastically book appointments for existing and potential members
- Take initiative on tasks and go above and beyond to support colleagues when needed as a strong team player
- Maintain excellent attendance, punctuality and flexibility
Experience:
Retail sales: 1 year (Preferred)
Past experience working in a fitness studio environment (preferred).
Language: English (Required), Spanish (nice to have)
BENEFITS
- Full unlimited complementary membership with unlimited access to training, personalized nutrition guidance, and use of the recovery area
- Complimentary 1-on-1 wellness coaching sessions to support your health goals
- Opportunities for future career growth in an exciting start-up environment
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
Salary : $15 - $18