What are the responsibilities and job description for the Telemarketing Manager position at Infinity Home Improvement?
Job Summary
We are seeking a dynamic and results-driven Telemarketing Manager to lead our outbound calling team. This role is essential in driving sales through effective communication and customer engagement strategies. The ideal candidate will possess a strong background in technology sales and inside sales, with a proven ability to motivate and manage a team to achieve sales targets. As a Telemarketing Manager, you will be responsible for developing and implementing telemarketing strategies that enhance customer service and drive revenue growth.
Responsibilities
- Develop and execute telemarketing strategies to increase market penetration and drive sales growth.
- Manage and oversee the daily operations of the telemarketing team, ensuring high performance and adherence to company standards.
- Train, mentor, and motivate team members to enhance their skills in outbound calling and customer engagement.
- Monitor team performance metrics, providing regular feedback and coaching to improve results.
- Collaborate with marketing teams to align telemarketing efforts with broader marketing campaigns.
- Analyze market trends and customer feedback to refine telemarketing approaches.
- Ensure compliance with industry regulations and company policies during all telemarketing activities.
- Foster a positive team environment that encourages open communication and collaboration.
Skills
- Proven experience in technology sales or technical sales, with a strong understanding of the market dynamics.
- Excellent communication skills in English, both verbal and written, with the ability to engage effectively with customers.
- Strong background in inside sales techniques, particularly in outbound calling strategies.
- Exceptional customer service skills, demonstrating an ability to build rapport with clients.
- Ability to analyze data and market trends to inform decision-making processes.
- Strong leadership skills with experience managing teams towards achieving sales goals.
- Proficient in using CRM software and other technology tools relevant to sales operations.
Join us as we strive for excellence in our telemarketing efforts, driving success through innovative strategies and exceptional customer service!
Job Type: Full-time
Pay: $40,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid training
- Vision insurance
Shift:
- 8 hour shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Salary : $40,000 - $75,000
