What are the responsibilities and job description for the Banquet manager position at Infinity Hotels?
About the Role:
The Banquet Manager plays a crucial role in ensuring the successful execution of events and functions at IH Trumbull. This position is responsible for overseeing all aspects of banquet operations, including planning, coordination, and execution of events to meet the highest standards of service and guest satisfaction. The Banquet Manager will work closely with clients to understand their needs and preferences, ensuring that every detail is meticulously managed. Additionally, this role involves training and supervising staff to deliver exceptional service in a fast-paced environment. Ultimately, the Banquet Manager is crucial in creating memorable experiences for guests while ensuring operational efficiency and profitability.
Minimum Qualifications:
- Proven experience in banquet management or a similar role within the hospitality industry.
- Strong understanding of food and beverage service, including cost control and inventory management.
- Excellent communication and interpersonal skills to effectively interact with clients and staff.
Preferred Qualifications:
- Bachelor's degree in Hospitality Management or a related field.
- Experience with event planning software or management systems.
- Certification in food safety and sanitation practices.
Responsibilities:
- Plan and coordinate all banquet events, including menu selection, room setup, and service details.
- Supervise and train banquet staff to ensure high-quality service and adherence to company standards.
- Manage inventory and supplies for banquet operations, ensuring cost control and minimizing waste.
- Collaborate with the Executive Chef to design menus that meet client expectations and budgetary constraints.
- Conduct post-event evaluations to gather feedback and implement improvements for future events.
Skills:
The required skills in hospitality management and customer service training are essential for creating a welcoming atmosphere for guests. Daily, the Banquet Manager will utilize their knowledge of food costs and cost control to ensure that events are both enjoyable and profitable. Strong leadership skills will be applied to train and motivate staff, fostering a service-oriented culture. The ability to work in a pre-opening environment will be crucial for setting up new banquet operations and ensuring all systems are in place. Additionally, effective communication skills will be vital for liaising with clients and coordinating with the kitchen and service teams.