What are the responsibilities and job description for the BPO reviewer position at Infinity International Processing Services, Inc.?
Company Description
Infinity International Processing Services, Inc. is a leading provider of Broker Price Opinion (BPO) Quality Assurance ( Clerical Review) services to BPO/Appraisal Management Companies and Mortgage Lenders. We also provide Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) services to 120 global clients in Mortgage, Logistics, Finance & Accounting and Insurance industry. We are a global outfit having offices in Rockville, MD and India employing 1000 employees.
Towards our rapid expansion plan, we are recruiting clerical/administrative Broker Price Opinion (BPO) Reviewer cum Trainer.
Job Description
Responsibilities will involve reviewing of externally prepared broker price opinion reports for Clerical/Administrative errors and assuring compliance.
Qualifications
• Minimum of 10 years of BPO review experience
• Must be able to employ proper application of valuation techniques and methodologies
• Travelling 30% ( Domestic/ International)
• May have to travel to client’s place for process training/transition
• Handle client relation during test and ramp-up phase of new projects
• Travel to offshore delivery centers in India and assist in training, project transition & ramp-up
• Once offshore resources are ramped up, perform quality control
• Must be able to work in a high volume production environment and meet deadlines
• Good telephonic etiquette
• Self prioritize tasks & work towards the same
• Perform other related duties as assigned or directed by the management
Additional Information
Key Responsibilities:
Reviews BPOs for compliance with applicable USPAP, Fannie Mae, FHA, and client reporting guidelines, as well as completeness, consistency, logic, and appropriate valuation methodology
Approve or reject reports, requesting additional information as needed, and re-reviewing revised reports as they are received back from outside appraisers
Job Type: Permanent / Work from home