Residential Appointment Coordinator

Job Overview
We are seeking a motivated and dynamic Appointment Setter to join our team. In this role, you will be responsible for door to door interactions with potential clients, effectively communicating our services, and generating appointments for our sales team. The ideal candidate will possess strong sales skills and a passion for helping, enabling them to connect with prospects and articulate the value of our offerings.

Duties
Employee is hired as an Inspection Scheduling Specialist and shall be responsible for the
following duties:
● Setting 5-10 "Qualifying inspections” per week with Homeowners that have roof damage.
● Explaining the inspection process and demonstrating a base-level knowledge of the
insurance claims process.
● Positively representing Infinity Roofing and maintaining professionalism at all times.
● Overcoming objections to scheduling inspections.
● Keeping accurate and organized records of homeowner information.
● Ensuring that all scheduled appointments are properly recorded on the Project
Manager’s calendar.

Gathering Essential Information
To ensure a smooth and productive inspection, the following details must be collected:
● Homeowner’s Full Name
● Phone Number
● Property Address
● Scheduled Date & Time of the Inspection

Setting Proper Expectations
It is critical to communicate to the homeowner that:
● The inspection is completely free and carries no obligation.
● The inspection is not a guarantee that an insurance claim will be filed or approved.
● The purpose of the inspection is to assess the roof’s condition and determine whether
there is sufficient damage to discuss possible next steps.

Professionalism & Positive Attitude
A successful qualifying appointment is built on trust and professionalism. This means:
● Speaking confidently and knowledgeably about the process.
● Maintaining a positive, friendly, and professional demeanor to build rapport.
● Being respectful of the homeowner’s time and concerns.

Ensuring a Smooth Handover to the Project Manager
To provide a seamless experience, the transition to the project manager should be effortless:
● Inform the homeowner that the project manager will arrive at the scheduled time to
conduct the inspection.
● Brief the project manager with any relevant details about the homeowner’s concerns or
questions.
● Confirm that the homeowner is comfortable and ready for the appointment.

This is a part-time position requiring 15-20 hours per week or meeting the minimum requirement of 5 set appointments per week. If the Employee meets the minimum of 5 set appointments, they are not required to meet the hourly requirement.

Employee shall be compensated as follows:
● $25 per set appointment (defined as an appointment successfully scheduled and
confirmed on the calendar).
● $125 per closed appointment (defined as an appointment that results in a signed
contract with Infinity Roofing).

If you are driven by results and eager to contribute to a growing team, we encourage you to apply for this exciting opportunity as an Appointment Setter with Infinity Roofing and Siding! We always have room for growth too!

Please call Kara Kirkley @713-201-5381 or email Karakirkley@infinityroofer.com

Job Types: Part-time, Contract, Temporary

Pay: $1,124.00 - $1,330.00 per week

Expected hours: 20 per week

Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you comfortable with door to door sales?

Work Location: In person

Salary : $1,124 - $1,330