What are the responsibilities and job description for the Business Development Representative position at Inflect?
Business Development Representative (BDR) - fully remote
US - Remote
Before applying for this role, please read the following information about this opportunity found below.
What you’ll be doing in this role
This Business Development Representative will play a crucial role in acting as the first person customers interact with when they come to Inflect for research, quoting, or partnerships. This isn't the traditional BDR role where you'll be cold calling 100 people a day. What this is is a role where you’ll be front-and-center in qualifying and developing warm business leads that come in through our platform, from our partners, from our agents, or from referrals. This is all about building trust with both current and prospective customers and setting up our internal experts with the right contacts and information necessary to grow Inflect’s customer base. You will also learn how to quote out customers and will have the opportunity to hone your skills, eventually work on larger deals and have flexibility in your career growth over time, as this role could grow in many different directions.
Who you are
You are fearless - you understand sometimes the best way to build trust is to simply pick up the phone and make a call. You hate it when you make a typo or forget a step, and you pride yourself on your ability to stay organized, even in the middle of chaos. You are wanting to build on your career by learning from some of the most respected minds in the industry, and are energized by the thought of joining a startup that is transforming how people buy and sell everything related to digital infrastructure.
What your day-to-day responsibilities will be :
- Research leads as they come in through our website and from our strategic partners
- Email, call, and get creative on how to start to build and grow customer relationships
- Field live chat inquiries and quote requests
- Collaborate with internal partners (Marketing, Leadership, Product and Engineering) to align strategies for lead generation responses
- Keep our Salesforce CRM up to date with lead information
- Be accountable for lead and quote follow-up
- Create and refine first-touch processes in collaboration with our Product team to simplify and enhance the customer and partner experience
- Identify automation opportunities in our first-touch processes and collaborate with Product and Engineering to implement them
- Report on lead progress to internal and external stakeholders
- Join customer meetings with the VP of Business Development, CEO, and others
What benefits we offer :
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