What are the responsibilities and job description for the Job Control/Video Display Manager (Non-A&AS) (Top Secret/SCI Clearance) Job at I position at Inflow-ns?
Job Description
Job Description
Salary :
What company will I be working for? You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow,we believe in making it matter for every employee, every customer, and every mission we support.That means that we put employees first, providing both innovative benefits and great technology. Check learn more about what its like to be an Inflowee.
What level Clearance do I need? You must possess an active Top Secret / SCI clearance.
What will I be doing? You will support providing Advisory and Assistance Services (A&AS) and limited non-A&AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas / locations CONUS and OCONUS, including deployed locations. In this role, you will :
- Work Ticket Management - Review and monitor SMAC ticket tracker from the customer and assigns to either CSTs or JMPS technicians. This also includes taking information directly from the customer, either over the phone / email or in-person and inputting it into a ticket.
- Ensure work priorities align with mission objectives and availability
- Ensure the issues were fixed completely and the technician has documented the fix actions using the SMAC Ticket Tracker
- Report ticket numbers to the government and highlight any areas that may be of future concern on a weekly schedule
- Manage SMAC Video Display System (VDS). Configures existing system to provide display functionality for the allocated number of users depending on system capability. Provide necessary guidance and inputs when the government may upgrade for future capability.
- Test and evaluate current and proposed equipment and software enhancement and advises management regarding acquisition proposals designed to enhance mission accomplishment through automation
- Provide SME support / training of SMAC VDS operational procedures for government and contract customers
- Update and maintain system drawings. Ensure VDS layout drawings are incorporated into each locations TEMPEST drawing for all SMAC locations
- Research, recommend, obtain, install, and maintain hardware and software as specified by the Government. Provide all price quotes and timeframe to government reps
- Work with management to isolate and correct complex problems which hinder the capability of the organization to fully utilize the SMAC VDS
- Provide proactive consultation and instruction with system users to ensure seamless implementation of changes
- Datalink Maintenance - Work with Joint Interference Control Officers (JICO) to help develop plans, architecture, and tests to ensure current and future standoff weapon datalink communications are being met to include SATCOM BLOS (Beyond-Line-of-Sight) capabilities and Radio Frequencies Operations
- Other duties as assigned
What experience, training, and education do I need?
You mustmeet theminimumrequirements :
Where is the client site that I would be working for? You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified.
Inflow is an EEO / Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
E-Verify Statement : By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.
