Senior Account Executive, Client Services (6 month contract)

SALARY: Up to $6,000 per month

LOCATION: New York

Who are we?

We are the originators of influencer marketing.

Influencer is an agency built at the intersection of creativity, data, and technology with a unique ‘people power & platform power’ approach.

From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience.

Campaigns are underpinned by Influencer’s game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world’s leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta.

We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the ‘True Human Influence’ movement; on a mission for creator campaigns to be judged in the same way as other media activations.

Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120 of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences.

Job Title

Senior Account Executive, Client Services

Reporting of the role

This role reports to an Account Director, Client Services

Overview Of The Job

As the Senior Account Executive, you will be working within the Client Services team. In this exciting role you will be working directly with a high profile client and social platforms. The Senior Account Executive plays a key role in building and maintaining our relationships with creators, bringing the best client service to our clients.

3 Best Things About The Job

• Be part of one of the fastest-growing Global influencer marketing agencies
• The opportunity to partner with leading brands to power their influencer strategy
• Joining the business at a time of growth and expansion in the NA (North America) region
  
  
  

Measures of success

In the first few months, you would have:

• Meet the Team: Connect with your manager and key team members to understand your role and how it fits.
• Learn Key Processes: Quickly familiarize yourself with internal campaign trackers, sourcing, and creator selection.
• Master Key Systems: Slack, Google Workspace, and Waves.
• Creator Communication: Identify, contact, negotiate, and onboard creators through Waves.
• Manage Creators: Draft contracts, handle briefs, manage outreach and negotiations, and share creator guidelines for campaigns.
• Client Support: Assist with client communications, answering questions, and supporting calls/emails with manager guidance.
  
  
  

Roles & Responsibilities:

• Support with the day-to-day management of influencer campaigns, adding value to the client's experience
• Working closely with sales and client services teams across key platform partners
• Responsible for building, vetting, sourcing and nurturing relationships with creators, supporting creator briefings, and negotiations and guiding content creation
• Support the wider team team with strategic creator research and outreach
• Be a strong point of contact for brand partners
• Oversee and manage campaigns via our platform, Waves, including brief & content uploads and creator payments
• Liaising with senior stakeholders on influencer marketing activations to discuss content, and creators
• Work on PCA's with senior team members to ensure we exceed client expectations
  
  
  

What you will need:

• Minimum of 2 years experience in an influencer marketing or social media role
• Experience working across TikTok as a badged partner is a plus. Must have experience working across TikTok campaigns
• Experience managing high volumes of creators and content a must
• Affiliate experience a plus, specifically handling and tracking multiple discount codes simultaneously
• Experience with UGC and micro creators
• Experience working across multiple campaigns simultaneously with short timelines
• Experience client facing, managing client expectations and relationship
• Experience with API partnerships with platforms a plus
• Organized, meticulous about meeting deadlines with excellent attention to detail
• High energy and ability to multitask, with a real ability to quickly prioritize across several projects
• A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others
• Able to build strong rapport and relationships both internally and externally
• The ability to remain calm under pressure
• Not afraid to roll the sleeves up and get involved with day-to-day tasks
• Strong negotiation, presentation, and communication skills
  
  
  

At Influencer, we’re committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.