What are the responsibilities and job description for the Technical Trainer - Advanced(Onsite) position at Influx Infosys?
The consultant will collaborate with the Child Support Program’s Operational Procedures and Training Process team to enhance existing resources. This role involves providing technical assistance and consultation for the development and revision of instructor-led and computer-based training, ensuring instructional materials remain current and effective.
Description
Key Responsibilities:
- Work in coordination with agency executives, managing sponsors, technical and functional staff, contractors, and program operational and support teams.
Experience, Duties, and Responsibilities :
Required Experience:
- Minimum of three years of experience developing instructor-led and computer-based training.
- Proficiency in writing technical instructions.
- Minimum of three years of experience with Articulate Storyline 360.
- Experience in creating eLearning videos.
Preferred Experience:
- Experience with knowledge base software.
- Experience with Adobe Creative Cloud.
Required Duties and Responsibilities:
- Develop and revise instructor-led and computer-based training using diverse instructional methods.
- Create and edit content for user guides and work instructions.
- Conduct research and analysis to assess the impact of system and procedural changes on instructional materials.
- Coordinate with operational and support teams to ensure accurate and timely documentation updates.
- Facilitate the review and approval process for training documents with relevant stakeholders.
- Identify and extract key information from subject matter experts, existing materials, and feedback to create engaging instructional content.
- Ensure accuracy in grammar, punctuation, spelling, and logical content flow.
- Adhere to Department and Operational Procedures and Training unit standards.
- Utilize training development tools, including PowerPoint and Articulate Storyline 360.
- Develop measurable course objectives, interactive content, and quizzes aligned with learning goals.
- Provide quality assurance and technical assistance in instructional material development.
- Follow established procedures and suggest improvements where applicable.
- Attend, document, and lead project-related meetings, providing agendas, presentations, and minutes as required.
- Communicate project details effectively to staff, contractors, and partners.
Education and Certifications:
- Bachelor’s degree or certification in Instructional Design or a related field, or equivalent work experience
