What are the responsibilities and job description for the Intake Specialist position at Info Origin Inc?
Position Title: Intake Specialist
Location: Indianapolis, IN
Position Type: Long term contract (Onsite)
Interview Process: In person Only
Responsibilities include but are not limited to the following
- Respond to online inquiries regarding the filing of complaints
- Effectively interview potential Complainants
- Analyze and summarize information received from online inquiries
- Prepare investigative work case files for investigations
- Send Notice of Complaints and interrogatories to relevant parties
- Provides excellent customer service, via telephone and in person
- Responsible for monthly reporting
- Analyze and apply relevant laws to establish jurisidiction over cases for ICRL enforcement areas
- May be responsible for drafting appropriate motions before the Commission, including, but not limited to administrative dismissals and default orders
- Research databases for correct contact information for relevant parties and witnesses
- Other duties as assigned
Preferred Experience
- Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
- Ability to interpret, analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
- Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
- Interpersonal skills, especially when dealing with the public
- Detail orientated work ethic
- Strong organizational skills with the ability to manage various projects simultaneously
- Working knowledge of computers and Microsoft Office Suite
- Ability to type with speed and accuracy
- General knowledge of functions of other departments and agencies and their relationships to the intake/case control division
- Ability to communicate effectively and ability to establish cooperative work relationships
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 37.5 per week
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- administrative: 1 year (Required)
- Previous legal course work, paralegal type coursework: 1 year (Required)
- knowledge of computers and Microsoft 365: 1 year (Required)
- Practical knowledge of the Indiana Civil Rights Law: 1 year (Required)
- Ability to type with speed and accuracy: 1 year (Preferred)
- bility to manage various projects simultaneously: 1 year (Preferred)
- Practical knowledge of the Indiana Federal Civil Rights Laws: 1 year (Required)
Work Location: On the road
Salary : $20 - $23
