What are the responsibilities and job description for the Executive Counselor, Education position at Info-Tech Research Group?
Position Purpose :
We are seeking an Executive Counselor for our Education sector to advise, guide and provide insights to IT Leaders. The main objective is to assist executives in delivering improved results by optimizing decision making, mitigating risk, and addressing the struggles and challenges they face on the path to personal and professional excellence.
Key Responsibilities :
Provide Executive Services to portfolio of 15-20 clients within our Education sector in any 12 month period of time cultivated or assigned
Ability to participate in unstructured value based client conversations and create new methods for a client’s personal success
Provide confidential and professional advising to our members in-person, telephonically, as well as digitally through Video Conferencing
Evaluate members’ needs and work with them to set objectives and develop a strategy / work plan within the terms and conditions of the members’ agreement;
Embrace Info-Tech Research Group culture of continuous learning by participating in on-going self and industry development activities;
Provide proactive thought leadership and new ideas not “asked for” on behalf of the client’s membership
Participate in regular communication / support / education and participation with Sales Leadership and Account Directors to account planning and support efforts
Leverage ITRG and 3rd party assets to deliver on promises within the memberships
Diagnose member value expectations pain points and connect them with appropriate Info-Tech Research Group product solutions
Provide statistical and summary reports that reflect the elements of service KPI’s, continuous improvement, and promotion of strategic and operational goals and objectives.
Key Selection Criteria :
Possess a minimum of 20 years of professional IT experiences at multiple enterprises in North America; including CIO and leadership positions within additional business environments (IT, Finance, Sales, Marketing, Operations, etc...)
Depth of experience in Education sector, with understanding of core business models, industry trends, and technology challenges
Solid people relationship management skills; operational and systems development skills and experience in proposal writing, financial budgeting, management and reporting
In depth understanding of various industry executive management roles, politics, human behavior and predictive scenarios related to IT leadership
Ability to coordinate complex service delivery models and respond to diverse needs of a variety of key-stakeholders
Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct
Strong communication and organizational skills, self-starter
Ability to adhere to members and Info-Tech Research Group core value as a trusted executive
Strong verbal, written, facilitation and presentation skills
Ability to travel approx. 25% -50% of the time, as needed and obtain a TN1 Visa
Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority / Female / Sexual Orientation / Gender Identity / Disability / Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.
