What are the responsibilities and job description for the Program Manager position at Infobahn Softworld Inc?
Proven experience ( 5 years) as an XM / VoC / Qualtrics Platform delivery role or in a similar role managing experience management tools.
Expertise in survey design, data governance, and regulatory compliance (e.g., GDPR, HIPAA).
Exhibit a strong bias for action, ensuring timely and efficient execution of tasks.
Possess deep expertise in building data visualization dashboards to effectively communicate insights and drive decision-making.
Strong analytical and problem-solving skills with an eye for detail.
Exceptional communication and collaboration skills to engage with diverse stakeholders, including technical teams and end-users.
Ability to manage multiple priorities in a fast-paced, innovative environment.
Familiarity with advanced Qualtrics features like API integrations, XM Directory, or custom dashboards is preferred.
Knowledge of analytics tools and techniques to derive actionable insights is preferred.
Experience in supporting large-scale survey initiatives within global organizations is preferred.
Certification in Qualtrics, XM, CCXP or related platforms is a plus.
