Senior Business Analyst

Job Title: SeniorBusiness Analyst

Purpose of the Position:

• Participate in Requirement Gathering, Manage the process of turning these requirements into desired outputs
• Coordinating the work of business, IT, and external teams to deliver the required results
• Perform Feasibility and Impact Assessment
• Documentation Review, ensuring that work produced by the teams conform to methods, designs, and standards so that economies of scale can be achieved during the support phase.
• Be a party to all Stakeholder Communication
• Perform and review Primary and Secondary Research based on solution and project needs
• Support new solution design and other organizational initiatives
• Work in a multi-disciplinary team environment, collaborate with all stakeholders and work toward consensus building while working on various data and analytics projects

Key Result Areas and Activities:

• Requirements & Design:
• Help development team with structure & usability of dashboards (e.g. user friendliness, clear definitions)
• Help with specific drill-downs / dashboard functionality (optimize for user experience)
• Develop wire-frames and mock-ups based on new user requirements
• Help facilitate design sessions with field champion team to develop requirements
• Translate business requirements into high level functional requirements (user stories)
• Define acceptance criteria for each user story and ensure all intake requirements are met
• Work with business stakeholders to prioritize backlog enhancements based on business value, effort and need by date.
• Facilitate requirement refinement sessions with data architects, reporting team, SME, and data owners.

KPI Definitions and Business Rules

• Maintain field KPI definitions and test for accuracy via pulls from Snowflake
• Document field KPI definitions and related business rules (functional design documentation)
• Document data sources for KPI metrics and ensure consistency of data sources used in metrics across all dashboards.
• Pressure-test data sources to ensure we are setting things up the right way and drawing from the right data sources
• Work closely with the data architects and reporting team to ensure consistency of metrics across dashboards
• Testing & Roll-Out
• Facilitate structured UAT of dashboard with home office and field users
• Document and prioritize UAT feedback
• Assist with training materials for field teams for new dashboard roll-outs (e.g. step-by-step guides in PPT)
• Answer questions as they arise through the Field Support Desk

Work and Technical Experience:

• Strong functional knowledge and experience in sales performance and field metrics, data and analytics
• Biopharmaceutical or biotechnology experience
• Pharma Commercials experience
• Ability to collaborate with business product owners and users to understand data and analytics requirements for Commercial business areas
• Strong understanding of agile methodology and ability to convert business requirements into implementation ready Epics and user stories
• Hands on knowledge with data querying, data analysis, data mining, reporting and analytics will be a plus
• Excellent verbal and written communication skills
• Willing to work in US EST time zone (half day or more overlap will be preferred)
• Tools: Power BI, Snowflake, Oracle DB, SQL, Microsoft office suite

Must To Have

• Strong functional knowledge and experience in sales performance and field metrics, data and analytics
• Biopharmaceutical or biotechnology experience
• Pharma Commercials experience
• Demonstrated ability to interpret business requirements and convert them into functional specifications
• Able to manage own workload with minimal direction
• Excellent presentation and communication skills and ability to clearly and succinctly express ideas

Good To Have

• Experience with Business and data analysis in Pharmaceutical/Biotech Industry.

Qualifications:

• Bachelor’s degree in computer science, engineering, or related field (Master’s degree is a plus)
• Demonstrated continued learning through one or more technical certifications or related methods
• 9-11 years of experience as Business Analyst

Qualities:

• Self-motivated and focused on delivering outcomes for a fast growing team and firm
• Able to communicate persuasively through speaking, writing, and client presentations
• Able to consult, write, and present persuasively
• Able to work in a self-organized and cross-functional team
• Able to iterate based on new information, peer reviews, and feedback
• Able to work with teams and clients in different time zones
• Research focused mindset